Search results
- Check your charging cable and USB adapter for signs of damage, such as breakage or bent prongs. Don't use damaged accessories. Use a wall power socket and check for firm connections between your charging cable, USB wall adapter, and wall socket or AC power cable, or try a different socket.
support.apple.com/en-gb/108805If your iPhone or iPod touch won't charge – Apple Support (UK)
People also ask
How do I Fix my iPhone not charging?
Why is my iPhone 5 not charging?
How do I know if my iPhone is charging?
How do I know if my phone is not charging?
If your device charges slowly or won’t charge. Follow these steps and try again after each step: Check your charging cable and USB adapter for signs of damage, such as breakage or bent prongs. Don't use damaged accessories.
- Before We Begin
- Hard Reset Your iPhone 5
- Check Your Lightning Cable For Damage
- Try A Different iPhone Charger
- Clean Out Your iPhone 5's Charging Port
- Perform A Dfu Restore on Your iPhone
- Options For Repairing Your iPhone
- Wrapping It Up
Despite what some of your own research might tell you, it's very rare that the battery is to blame when an iPhone 5 is not charging. In fact, a huge majority of the time, the problem keeping your iPhone from charging is a software issue, not a hardware defect. Replacing an iPhone's battery can be dangerous and expensive, and most likely won't even ...
The first thing we recommend when trying to fix any problem with your iPhone is a hard reset. Performing a hard reset can sometimes get rid of minor software glitches that might be causing your device's malfunction. To perform a hard reset on an iPhone 5, press and hold the home and power buttons simultaneously. Continue to hold both buttons down u...
A common culprit for an iPhone not charging is a damaged Lightning cable. Check both ends of your Lightning cable for any tears or exposed wires. If you find any obvious visible damage, it's likely that a new Lightning cable will be the solution you're looking for. If you don't find any obvious damage on your Lightning cable, try borrowing someone ...
If it seems like your Lightning cable's working properly, the next step is to check your charger. Regardless of whether you use a charging brick, a car charger, a USB port on a computer or a portable charger, it's possible that this could be what's causing the issue. Sometimes, if an iPhone detects that a charger seems like it could be potentially ...
If anything's gotten lodged into your iPhone's Lightning port, it could be blocking your Lightning cable from properly connecting to your iPhone. To see if there's any gunk or other sediment lodged into your charging port, shine a light into it and take a close look. If you find any dirt or other material that shouldn't be in there, grab a brush th...
The final home remedy we suggest if nothing else has worked is to put your iPhone in DFU mode and restore it to its factory settings. A DFU restore is the most complete factory reset you can perform on an iPhone. Essentially, it erases all of your personal information stored on the phone, and hopefully any software bugs keeping your iPhone from cha...
Unfortunately, the iPhone 5 generation has been added to Apple's obsolete and vintage device list. This means that Apple will no longer replace or offer any repair service for your iPhone. In fact, the safest bet for a phone this old might be to upgrade completely.
If your iPhone 5 won't charge, it could be a matter of hardware, software or both. Inspect your phone and charging material thoroughly for any damage. If it seems unlikely to be an obvious hardware issue, make sure you've fully backed up your iPhone before completing any serious alterations. Good luck!
- Hard Reset Your iPhone. Sometimes the solution is as simple as hard resetting your iPhone. That’s the first thing an Apple tech would do in the Apple Store, and it’s easy to do at home.
- Check Your Lightning Cable For Damage. Take a very close look at both ends of the USB cable you use to charge your iPhone. Apple’s lightning cables are prone to fraying, especially at the end that connects to your iPhone.
- Try A Different iPhone Charger. Do you charge your iPhone by plugging it into the wall, using a car charger, in a speaker dock, in your laptop, or some other way?
- Brush The Gunk Out Of Your iPhone’s Charging Port. Use a flashlight and take a close look at the charging port in the bottom of your iPhone. If you see any debris or gunk in there, it might be preventing the lightning cable from making a solid connection to your iPhone.
Jan 23, 2024 · Press and hold the side power button and home button simultaneously. The apple logo should show up after around 10 seconds—once it does, release both buttons. 2. Bad Charging Cable. If your charging cable ends up being the cause of your iPhone not charging, you're in luck, because replacing the charging cable is the easiest fix on this page.
- Turn it off and back on again. Anytime you are troubleshooting a problem, it helps to restart the system and see if that fixes the issue. If your phone still has enough battery life, restart the phone and then try to charge it again.
- Verify that your phone is not charging. Start by making sure your phone is not charging. Connect your phone however you usually do to charge it — wirelessly, plugged into an AC adapter, plugged into a computer's USB port — and check the phone's display.
- Don't charge it wirelessly. If you have an iPhone X or later that supports wireless charging — or you have a wireless charging case for an older model iPhone — let's simplify our troubleshooting by eliminating that as a possibility right away.
- Check your iPhone's Lightning port. If your phone isn't charging the way it usually does, your next stop should be to inspect the Lightning port. This is a lot more common than you might think.
Mar 2, 2020 · Quick Links. General Troubleshooting Tip. Restart your iPhone. Update your iPhone OS. Check your Lightning Cable. Check Your iPhone's Lightning Connector. Check Your Charging Adapter or USB Power Source. Check Your Wireless Charging Device. If All Else Fails.
Jun 25, 2019 · Press and hold the Sleep/Wake and Home buttons simultaneously until the Apple logo shows up on the screen. Clean Out Your Charging Port. If a hard reset didn’t do the trick, try cleaning out the charging port.
