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- Check your charging cable and USB adapter for signs of damage, such as breakage or bent prongs. Don't use damaged accessories. Use a wall power socket and check for firm connections between your charging cable, USB wall adapter, and wall socket or AC power cable, or try a different socket.
support.apple.com/en-gb/108805If your iPhone or iPod touch won't charge – Apple Support (UK)
People also ask
How do I know if my iPhone is charging?
What should I do if my iPhone won't charge?
Why is my iPhone not charging?
How do I know if my phone is not charging?
If your iPhone or iPod touch won't charge. If your battery won't charge, charges slowly or an alert message appears, find out what to do. Plug into a power source. To charge your device, follow these steps: Connect your device to the USB cable that came with it. Plug into one of these three power sources:
- Hard Reset Your iPhone. Sometimes the solution is as simple as hard resetting your iPhone. That’s the first thing an Apple tech would do in the Apple Store, and it’s easy to do at home.
- Check Your Lightning Cable For Damage. Take a very close look at both ends of the USB cable you use to charge your iPhone. Apple’s lightning cables are prone to fraying, especially at the end that connects to your iPhone.
- Try A Different iPhone Charger. Do you charge your iPhone by plugging it into the wall, using a car charger, in a speaker dock, in your laptop, or some other way?
- Brush The Gunk Out Of Your iPhone’s Charging Port. Use a flashlight and take a close look at the charging port in the bottom of your iPhone. If you see any debris or gunk in there, it might be preventing the lightning cable from making a solid connection to your iPhone.
Aug 31, 2011 · Instead of the charging (zig-zag line) icon on the battery symbol there was a plug icon on it, showing that it was completely charged. But still it was showing 20%. And now, this morning my iPhone is completely dead and will only switch on when I plug it into my wall charger.
- It seems to be a dead battery because the USB connector seems OK by what you say! The iPhone is telling you about it by showing the "powered by out...
- Oh boy, this could be a number of issues. I would have to start this with some questions. When you plug the iPhone in, does it show the battery cha...
- Honestly, I would try the following: - I would try changing the battery . If that doesn't fix it: - I would change the charging base itself.
- Same issue I had. My friend had just replaced her iPhone with a version 5 and two days later needed to download the old iPhone 4 - but somehow the...
- The problem could be anything, it could either be water damage or your charging pin could be damaged (Due to any physical or any other type of coll...
- My iphone 4 had the same problem. It says that it is connected and it can transfer data but it doesnt charge. I had the battery replaced and theref...
- I have the EXACT same problem I called apple and here's what's going on: My phones battery is like done. The battery's condition is ONLY 30% so whe...
- Change the dock connector the issue happened after the item was plugged and unplugged from a cord. The chances are that it damaged the dock connect...
- So I just had a problem with my iPhone 4 charging. When I plugged it in, it would make the charge jingle but the plug would show up in the battery...
- Turn It Off and Back on Again
- Verify That Your Phone Is Not Charging
- Don't Charge It Wirelessly
- Check Your iPhone's Lightning Port
- Inspect Your Cable
- Check Where Your Phone Is Plugged in
- Check For Software Updates
- Try Resetting and Restoring Your iPhone
- Take Your iPhone in For Service
Anytime you are troubleshooting a problem, it helps to restart the system and see if that fixes the issue. If your phone still has enough battery life, restart the phoneand then try to charge it again.
Start by making sure your phone is not charging. Connect your phone however you usually do to charge it — wirelessly, plugged into an AC adapter, plugged into a computer's USB port — and check the phone's display. If the battery is already dead, leave it to charge for about two hours and then check on it. You should see a lightning bolt in or besid...
If you have an iPhone X or later that supports wireless charging — or you have a wireless charging case for an older model iPhone — let's simplify our troubleshooting by eliminating that as a possibility right away. Remove the phone from its wireless charging case, if you're using one, and plug the phone into a power source with a Lightning cable. ...
If your phone isn't charging the way it usually does, your next stop should be to inspect the Lightning port. This is a lot more common than you might think. After all, we spend a lot of time jamming the phone — port-end first — into pockets, bags, and other places filled with dust, debris, and lint. Look carefully, and if you see anything, careful...
If you've had an iPhone long enough, you've probably seen a broken or frayed cable — the rubberized outer sheath breaks from repeated bending, and the wires become exposed. If your cable looks like that and it isn't properly charging your device, throw it away and get a new cable. But Lightning cables get a lot of abuse, and problems aren't always ...
On the long list of potential problems, you should also check your power source. If you're charging your iPhone from a computer's USB port, make sure the computer is fully awake (not in sleep or hibernation mode). Also try a different USB port, in case the USB port you were using has failed. Don't try charging from a USB port built into a keyboard ...
If you're not running the latest version of iOS, it could be the reason why your phone is not charging. Software updates might not seem important when your phone is functioning properly, but they help prevent a host of problems and even improve performance. Here's how to check for an update on your iPhone and install it: 1. Tap Settings and then Ge...
When experiencing a problem with your iPhone, it sometimes helps to perform a factory reset. A reset will return it to its factory default settings and, hopefully, get rid of any problem you might be facing. This is a last-ditch attempt to fix the issue by yourself, and it's worth a try.
If none of these troubleshooting steps gets your phone back up and running, it's pretty likely that there's something wrong with the iPhone itself. You should contact Apple or go to an Apple store for service.
Jan 23, 2024 · The fastest way to test whether your charging cable is the issue is to simply borrow a working cable from a friend or coworker and see if it makes a difference. You'll need to also test your adapter or outlet to see if they're the root of the issue as well. 3. Dirty Charging Port.
Mar 2, 2020 · Quick Links. General Troubleshooting Tip. Restart your iPhone. Update your iPhone OS. Check your Lightning Cable. Check Your iPhone's Lightning Connector. Check Your Charging Adapter or USB Power Source. Check Your Wireless Charging Device. If All Else Fails.
Apr 30, 2024 · If you see a a black lightning bolt next to the battery icon in the upper right corner of your display, your iPhone is charging. Why Won't My iPhone Charge: Stopped Charge. If your iPhone stopped charging at 80%, that's due to software that may limit charging above that amount.
