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  1. Make sure the lock has room for an additional code. If all user codes are filled, delete a code to make room for this one. Make sure to enter a valid Mastercode in step 3. 7. While the door is open and locked, test the user code to make sure it unlocks the door. Adding User Codes with the Mastercode Diabled Programming Timeout

  2. Keep door open. Press and HOLD the Program button until the keypad flashes green (about 5 seconds).2. Enter new Mastercode.3. Press Lock button once.4. Re-enter Mastercode.5. Press Lock button once.If programming is unsuccessful, the keypad will fl ash red three times with three beeps.

  3. room for an additional code. If all user codes are filled, delete a code to make room for this one. Make sure to enter a valid Mastercode in step 3. 7. While the door is open and locked, test the user code to make sure it unlocks the door. The procedure for adding user codes is different when the Mastercode is enabled. For instuctions on how

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    • C Adding User Codes with the Mastercode Enabled
    • Keypad error test
    • No user codes are programmed.
    • The lock is in sleep mode.
    • Troubleshooting: Battery
    • Keypad error.
    • What type of batteries do you recommend?
    • I am planning to be away for several months. Will my lock operate when I get back?

    The procedure for adding user codes is different when the Mastercode is enabled. For instuctions on how to add user codes when the Mastercode is disabled, see the Installation and User Guide that came with your lock. Keep door open. Press the Program button once. The keypad will flash green and you will hear three beeps. Enter Mastercode. Press Loc...

    Install a fresh set of batteries and turn switch #3 to the ON position. Test each button on the keypad (one at a time) and listen for a beep on each button press. If beeping is not heard on all buttons, contact Technical Support for further troubleshooting. The Lock button does not lock the door.

    If there are no codes in the lock, the lock button will not lock the door. This is indicated by the keypad flashing red three times with three beeps. Program at least one user code and test the Lock button again. The battery is too low to lock the door. This is indicated by the keypad flashing red three times with three beeps. Remove the batteries ...

    If the lock has been unable to communicate with the system after multiple attempts, it will go into sleep mode. Lock and unlock the door with a key so that the lock status transmits to the system. If it still does not communicate, remove (exclude/unpair) the lock from your system. Then, pair (add/include) the lock with your system again. If the pro...

    The batteries drain within one day. The lock must be replaced. Contact Technical Support. The batteries drain within one week.

    See “Keypad error test” on page 7. The batteries drain within a few weeks. The smart home system’s user interface falsely reports a low battery. If you receive an alert from your smart home system indicating that the battery is low, confirm this is true at the lock. Turn on switch #1 so that the status LED flashes every six seconds. If the LEDs tur...

    For best results, use new non-rechargeable Alkaline batteries only.

    When the system is idling, it consumes minimum power (very close to battery shelf life.) With alkaline batteries, the lock should be operable after years of idle. I replaced my batteries less than a year ago and need to replace them again. Check your door alignment. If the deadbolt makes several unsuccessful attempts to lock or unlock the door, it ...

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  4. The procedure for adding user codes is different when the Mastercode is enabled. For instuctions on how to add user codes when the Mastercode is disabled, see the Installation and User Guide that came with your lock. 1. Keep door open. Press the Program button once. The keypad will fl ash green and you will hear three beeps. 2. Enter Mastercode. 3.

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  5. Using a Mastercode is an optional, added-security measure. It is not enabled by default. A Mastercode is used to add and delete user codes, but it cannot unlock the door (unless the same code is programmed as a user code, though this is not recommended). The Mastercode must be 4-8 digits. Enabling and Setting the Mastercode

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  7. Make sure the Mastercode has not already been programmed. Page 4 62812 / 01 Adding User Codes with the Mastercode Enabled The procedure for adding user codes is different when the Mastercode is enabled. For instuctions on how to add user codes when the Mastercode is disabled, see the Installation and User Guide that came with your lock.