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  1. www.caremark.com › about-us › contact-usContact Us | CVS Caremark

    By phone. Call the Customer Care number on your ID card. If you don’t have an ID card, call 1-800-552-8159 (TTY: 711 ). A pharmacist is available during normal business hours.

  2. Find a CVS Pharmacy near you, including 24 hour locations and passport photo labs. View store services, hours, and information.

  3. To get started, sign in or register for an account at Caremark.com, or with our mobile app. Use our drug cost and coverage tool to enter the drug name, choose your prescribed amount, and search. Results will show prices for brand name, generics, or therapeutic alternatives covered under your plan.

  4. Find a Pharmacy Near You. Please enter a ZIP code or city and state, and select at least one pharmacy type. All other fields are optional but can help refine your search. The maximum distance (in miles) you are willing to travel to visit a pharmacy.

  5. For questions concerning your prescription (s), a pharmacist is available during normal business hours. Please call the toll-free number on the back of your member ID card. You may also write to us at: CVS Caremark Customer Care Correspondence PO Box 6590 Lee’s Summit, MO 64064-6590.

  6. CVS Caremark® makes staying on medications easier with same-day pickup and free delivery of mail order pharmacy items and prescriptions.

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  8. The best way is to call your doctor and ask to have a new 90-day prescription sent to CVS Caremark Mail Service Pharmacy electronically. If you’re having trouble reaching your doctor, sign into your Caremark.com account and select Start Rx Delivery by Mail.

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