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Find the phone number, email address and postal address for Creation Finance customer service and media enquiries. Choose the relevant product or service you have with Creation and get in touch with them online or by phone.
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Find out how to contact Creation Finance by phone or online form for any queries about your account. The phone number is 0371 376 9236 and the form is available on the web page.
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We try our best to deliver a great customer experience, and we love to hear how well we’ve done. However, we understand that sometimes things go wrong, and we want to hear about that too so we can make things right. Please find the complaints form at the bottom of the page if you wish to register a complaint with us.
Our customers really matter to us and we are committed to providing a great customer experience. We try to explain things in a straightforward way and take time to listen to you and act on what you tell us. If any issues do arise, our aim is to resolve them as quickly as possible and make sure you are satisfied with the outcome.
All complaints will be dealt with fairly and impartially, and all information that you provide will be treated confidentially. Once we have received your complaint, we will do everything we can to resolve it quickly. If we can resolve your complaint within 5 business days following the day we receive it, we will confirm the outcome in a letter to y...
If you are not satisfied with our final response or we have not been able to resolve your complaint within 8 weeks of receipt, our letter will; explain you are able to refer your complaint to the Financial Ombudsman Service (FOS). If you do refer to the FOS you should do so within 6 months of the date of your letter. The Financial Ombudsman Service...
As a member of the Finance and Leasing Association we are required to comply with the Lending Code, which summarises how you can expect to be treated when applying for credit. If you believe that we have not complied with an aspect of the Code, you can send your details via email code@fla.org.uk. Please note, however, that the FLA will not be able ...
If you want to make a complaint or make an enquiry, it is important to us that we deal with your request as quickly and efficiently as possible. In order to do this we need specific information to locate your account. You can do this by completing the web form below with as many details as possible. Write to us at: Creation Customer Resolution Chad...
Find out how to contact Creation Finance for customer care, complaints and queries. Learn about their complaints process, Discretionary Commission Arrangements and Financial Ombudsman Service.
We provide a range of highly attractive personal loans, credit cards & insurance to millions of customers across the UK. Visit us to find out more.
Find the phone number for your Creation account and the opening times for customer service. Calls are charged at basic rate and may be recorded for quality and training purposes.
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