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1. www.virginmedia.com › help › complaintsHow to make a complaint | Virgin Media Help

   www.virginmedia.com › help › complaints

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   How to make a complaint via phone. Virgin Media customers Call us on 150 from your Virgin Media landline. Or 0345 454 1111* from any other phone. Our team is available Monday until Friday, 8am until 9pm and Saturday until Sunday, 8am until 6pm. Virgin Mobile customers Call us on 789 from your Virgin Media landline.

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     You can either sign in to your My Virgin Media app and run a...

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3. community.virginmedia.com › t5 › EmailHow do I create a new email address? - Virgin Media Community

   community.virginmedia.com › t5 › Email

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   Jul 22, 2023 · @pot-shadley Virgin Media stopped issuing new email addresses to new and existing broadband customers in May 2022. If you want a new email address you will need to set one up with an email supplier such as Microsoft or Gmail.

4. www.virginmedia.com › support › helpContacting Virgin Media

   www.virginmedia.com › support › help

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   Contacting Virgin Media. Got a question about our services or need a troubleshooting tip? You might find exactly what you need right here, quickly and easily. You can also check our help pages or learn how to contact us directly further down.

5. www.virginmedia.com › legal › consumer-complaintConsumer Complaints Code of Practice | Legal | Virgin Media

   www.virginmedia.com › legal › consumer-complaint

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   Complete the form to let us know what went wrong and what we can do to put this right for you. We always aim to resolve complaints in the first instance and respond within 7 days, but this isn’t as quick as calling us. In some cases, it can take up to 28 days.

6. www.telegraph.co.uk › money › consumer-affairsVirgin Media: how to contact customer services and make them ...

   www.telegraph.co.uk › money › consumer-affairs

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   Nov 18, 2021 · How to complain directly to Virgin Media. Virgin Media's customer service team is on 0345 454 1111 for broadband, TV, landline and mobile customers. You can also complain by writing to...

7. selectra.co.uk › providers › virgin-mediaContact Virgin Media: Phone, Email & Live Chat - Selectra

   selectra.co.uk › providers › virgin-media

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   Aug 2, 2022 · You can make your Virgin Media complaint in the following ways: By phone: 0345 454 1111 or 150 from a Virgin Media landline and 789 from a Virgin Media Mobile. Online via the Virgin Media website. By post: Complaints, Virgin Media, Sunderland,SR43 4AA.

8. People also ask

   How do I complain about Virgin Media?

   • VM's complaints process is outlined on < this page> which includes a link to an online complaints web form It also includes the complaints postal address which is Virgin Media, Sunderland, SR43 4AA There isn't a customer facing email address. If you give a brief desciption of your issues here then a member of the forum team may be able to help.

   Is there an email or physical address for Virgin Media where a

   community.virginmedia.com/t5/Managing-Your-Account-Cable/Is-there-an-email-or-physical-address-for-Virgin-Media-where-a/td-p/5469097

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   Does Virgin Media have a customer facing email address?

   • It also includes the complaints postal address which is Virgin Media, Sunderland, SR43 4AA There isn't a customer facing email address. If you give a brief desciption of your issues here then a member of the forum team may be able to help. I don't work for Virgin Media. I'm a Very Insightful Person, I'm here to share knowledge.

   Is there an email or physical address for Virgin Media where a

   community.virginmedia.com/t5/Managing-Your-Account-Cable/Is-there-an-email-or-physical-address-for-Virgin-Media-where-a/td-p/5469097

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   How do I contact Virgin Media?

   • Virgin Media customers Call us on 150 from your Virgin Media landline. Or 0345 454 1111* from any other phone. Our team is available Monday until Friday, 8am until 9pm and Saturday until Sunday, 8am until 6pm. Virgin Mobile customers Call us on 789 from your Virgin Media landline. Or 0345 600 0789 * from any other phone.

   How to make a complaint | Virgin Media Help

   www.virginmedia.com/help/complaints

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   Can I get a new email address from Virgin Media?

   • Cheers. @pot-shadley Virgin Media stopped issuing new email addresses to new and existing broadband customers in May 2022. If you want a new email address you will need to set one up with an email supplier such as Microsoft or Gmail. There are other options available as well.

   How do I create a new email address? - Virgin Media Community

   community.virginmedia.com/t5/Email/How-do-I-create-a-new-email-address/td-p/5372045

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9. www.broadbandgenie.co.uk › providers › virgin-mediaVirgin Media Contact Numbers and Broadband Complaints

   www.broadbandgenie.co.uk › providers › virgin-media

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   Jun 10, 2024 · The Virgin Media customer service line is the first point of contact for all queries, including technical support and complaints. From a Virgin mobile phone or landline: 150. From any other phone: 0345 454 1111. The opening hours of the call centre are: Monday to Friday: 8am - 9pm.