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Bulb Energy has found a new home with Octopus Energy. We’re taking responsibility for Bulb’s customers, providing good value for taxpayers and ending an uncertain time for Bulb’s members and team. If you're still using your Bulb login, here's what you need to know:
- My account
Octopus customers pay less: Cheaper than price-cap prices,...
- My account
Octopus customers pay less: Cheaper than price-cap prices, rewards for using less when the grid is stressed, and smart tariff savings for your home, car or battery.
- Martin: 'A Decent Outcome For Bulb Customers'
- Bulb Customer? You Don't Need to Do Anything
- Octopus Customer? Nothing Changes For You
- How Will The Deal Work?
- What Does Octopus Say?
- What Does The Government Say?
MoneySavingExpert.com founder Martin Lewis gave his initial reaction after the deal was announced at the end of October:
If you're a Bulb customer, nothing will change right now, so sit tight. But for now... 1. Bulb is continuing to operate as usual for now.Octopus will be in touch before you're transferred over to its system with your new account details and info on how to set up an online account. Until then, you can manage your Bulb account as usual and you'll be ...
Octopus states its customers should notice no difference. It says while Octopus's teams are busy providing support to people through the current energy crisis, the company does not expect any meaningful impact on its customers as it is also taking on Bulb's staff.
Octopus is paying the Government to take on Bulb's customer base. It says taxpayers will also benefit from a profit share agreement for a period of up to four years. As Bulb is currently unhedged – meaning it isn't insured against wholesale price fluctuations – the Government will provide financial support to purchase energy for Bulb customers over...
Greg Jackson, chief executive and founder of Octopus Energy Group, said: "This starts to bring an end to the huge financial exposures for taxpayers and paves the way for a better and more certain future for Bulb's staff and customers. "For now, we'd ask Bulb customers to sit tight – they will still be looked after by the Bulb team. We'll be in touc...
Speaking after the deal was initially announced, Business and Energy Secretary Grant Shapps said: "This government's overriding priority is to protect consumers, and today's sale will bring vital reassurance and energy security to consumers across the country at a time when they need it most. "This is a fresh start and means Bulb's 1.5 million cust...
- Gary Caffell
- Energy & Utilities Editor
Mar 31, 2022 · Do you need help accessing the Bulb login page or signing in to your Bulb account? Discover the quickest and easiest way to submit meter readings, make payments and view your bills with our step-by-step Bulb Energy login guide today.
Oct 29, 2022 · Bulb and Octopus have also reassured customers that their £400 Energy Bills Support payment - paid to all electricity customers and split out into monthly payments of £67 - will continue as normal. You can find out more about the government's financial support, what you're entitled to and how it will be paid in our guide to the government's ...
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