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You can apply to a county court to claim money you’re owed by a person or business. This is known as making a court claim. It often used to be known as taking someone to a ‘small claims...
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- Form N1
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- Court Fees
What happens if someone makes a money claim against you, saying you owe them money, and how you can respond or defend yourself
Money Claim Online (MCOL) is HM Courts & Tribunals Service Internet based service for claimants and defendants. Money Claim Online is a convenient and secure way of making or responding to a...
Watch My Company, My Money (Season 1, Episode 106) of Money Court or get episode details on NBC.com
- Why should I read this information?
- Contents
- Pre-Action Conduct
- What you need to make an online claim
- You cannot use MCOL to make a claim against:
- Registering with Money Claim Online (MCOL)
- Issuing a claim through Money Claim Online (MCOL)
- Step 1) Guidance
- If you registered as an individual / organisation
- If you are registered as a solicitor
- If you registered as an individual / organisation
- If you registered as a solicitor
- Step 4) Defendant details
- a) Number of Defendants
- b) Choosing the Defendant(s)
- Remember, amendments after issuing the claim can be time consuming and may incur additional fees, so you should consider carefully who is responsible for the debt when adding
- Interest
- Step 6) Summary & Statement of Truth
- Step 7 & 8) Payment Details & Confirmation
- Types of response
- Proceeding with a defended case
- Proceeding on an admitted case
- Requesting Judgment using Money Claim Online (MCOL)
- Step 1 & 2 – Guidance and Type of Judgment
- Step 3 & 4 – Claimant details
- Step 5 – Defendant details
- Step 6 – Judgment details
- Step 7 & 8 – Summary & Confirmation
- When will Judgment be entered?
- What happens after Judgment has been entered?
- What happens if payment is received?
- Steps 2, 3 & 4 – Claimant / Defendant Address
- Steps 6, 7 and 8 – Summary, Payment and Confirmation
- What happens after a warrant has been requested?
- Examples of applications a defendant can make
- Application for a Certificate of Satisfaction / Cancellation
- Frequently Asked Questions
- I don’t know my MC customer number - how can I locate this?
- I have forgotten my ID and password for MCOL – how can I log in?
- I am being given the error message “unable to find user – please contact the helpdesk”
- I have logged into my MCOL account, but I cannot see my claims?
- How do I update my registered details?
This guidance should help you to: ensure that the claim you issue is suitable for MCOL understand your role and responsibilities during the claim process understand the role of the court in the claim process MCOL is designed to be a relatively simple way to commence a county court claim for a fixed amount of money. However, errors made can be costl...
Before issuing a claim – what is a dispute? Is my claim suitable for Money Claim Online? System requirements Registering with Money Claim Online Issuing a claim through Money Claim Online What happens after my claim is issued?
Before starting a claim, the court expects you and the defendant to take a number of steps to try to settle the dispute. These steps are known as ‘pre-action protocols’ and they involve you and the defendant trying to settle the issue without going to court (for example, you will usually need to send the defendant a letter before making the claim, ...
To make a claim online, you need to have: a valid credit or debit card to pay the court fees an address in the United Kingdom an email address regular access to a computer and the internet You should also read the system requirements on the next page.
a child under 18 someone who lacks 'mental capacity' (someone unable to make their own decisions) the Crown or Government departments (including HM Revenue and Customs) an individual or company as a result of a tribunal award Finally claims relating to the Tenancy Deposit Scheme should not be issued via MCOL (more information is provided at h...
To issue a claim via MCOL you will need to register to use the Government Gateway. You can do this via the MCOL website - www.moneyclaim.gov.uk You are presented with 2 options – to register as an individual or as an organisation. If you are intending to issue claims for money owed to you personally, i.e. not on behalf of a firm or business, then...
There are eight steps to issuing a claim. Please read all the on screen notes carefully for each step and be sure to review all the information you have entered before submitting the claim. The ‘Summary’ page (step 6) is your last chance to review the claim before submitting it to the court. Any claim issued though Money Claim Online will display...
The first step provides information on using the website and links to further guidance that you should read before issuing a claim. Please note that you will be required to confirm you have read the guidance before you are allowed to issue your claim, so it is very important that you familiarise yourself with all the available guidance material. Yo...
You are the claimant. This screen will already be completed with the details you provided when enrolling with MCOL. If you do not change your correspondence address; (step 3) the court will use this address to correspond with you. Some of the documentation sent may be time bound for a response. If you would like to add a reference for your internal...
Your client will be the claimant. Please select either ‘Individual’ or ‘Organisation’ then complete this screen with your client’s name and address. Claims issued via MCOL can only have one claimant – if you need to issue a claim with multiple Claimants (for example, on behalf of a couple), please contact the County Court Money Claim Centre (CCMCC)...
This should be your correspondence address. You only need to complete this screen if the address you have already provided is outside of the United Kingdom. Your service address must be within the United Kingdom in order to use MCOL.
This screen will already be completed with your details provided when enrolling with MCOL.
A defendant is the person or organisation that the claim will be issued against (i.e. the party who owes you the money). You should consider the following:
There can be up to two defendants for claims issued via MCOL – for claims against more than two defendants you should contact the County Court Money Claim Centre. If you want to issue a claim with two defendants you will need to click the ‘Add a 2nd defendant’ button. Please note that each individual should be listed as a separate defendant. For ex...
Each defendant can be one person or an organisation (such as a limited company). A sole trader is an individual and not an organisation. To enter a sole trader as a defendant, select ‘Individual’. In the ‘Surname’ box type their surname followed by either ‘T/A’ or ‘trading as’ and then their trading alias (you will also need to provide their fore...
a defendant(s). Please note, court staff are not legally trained and therefore cannot tell you who the defendant(s) should be. If you are unsure who to claim against you should seek legal advice. You should make sure the information you provide is accurate and complete. For any individual defendants you should make sure that you include their for...
This screen will ask you if you want to reserve the right to claim interest. If you wish to claim interest please select yes (select no if you do not wish to claim interest). Interest under the County Court Act is charged at 8% per annum. If you select this option please be aware that this will reduce the amount of space left in the main particular...
This is your last chance to review the information you have entered and make sure it is correct. Please read through the summary carefully – remember, amendments after issuing the claim can be time consuming and may incur additional fees and will usually require permission from a District Judge or a court appointed Legal Advisor. If you do not wa...
Before you make payment for the claim to be issued. You can provide an email address for the receipt to be issued by email – please note that the court will not be able to produce a duplicate receipt if this step is not taken. You will need to pay a court fee to issue the claim using a credit or debit card. The fee depends on the amount you are c...
The defendant must submit a written response to the claim. Responses are usually submitted using the forms supplied in the claim pack, but can be filed in other written formats such as by email or in a typed statement. The defendant can also file a response online. If the defendant submits their response online, you will be able to view a copy fr...
If you would like to proceed with your claim upon receipt of a paid, full or part defence you must notify the court by following the directions enclosed with the copy of the defendant’s response. If you have been sent a questionnaire to complete this must be returned by the date specified. Failure to do so may result in your claim being struck out....
If the defendant admits the entire claim and you wish to accept this response and make an Order for repayment, you may continue to request judgment online. If however, you do not agree with the repayment method the defendant has offered (or if they have not made an offer) you may ask the court to ‘determine’ the judgment (decide the instalments the...
If the defendant has not responded to your claim within the allowed time, or they have sent you an admission form and you are willing to accept their offer of payment, you can request judgment via the MCOL website. Please note that the defendant can still reply to your claim until the court has processed your request. If the defendant’s reply is ...
Log in to your MCOL account and select the relevant claim from the claim menu. In the Claim Overview, select ‘Request Judgment’ from the available options. From the first screen (Step 1 of 8), read the guidance carefully and then select continue. In Step 2 you will need to choose whether you are requesting ‘judgment by default’ (the defendant has...
If you wish to change your details at this point, you will need to stop requesting judgment, return to the MCOL homepage and click on ‘Edit Registered Details’. However, you may add a ‘correspondence address’ in step 4 if this is different from your usual address. Please note that the correspondence address is where the judgment will instruct the d...
At this stage, you can update the defendant’s address if it has changed since the issue of the claim; however please note that the defendant’s name cannot be altered. If the defendant’s name is incorrect or you are aware that the defendant’s address was incorrect when the claim was issued do not continue requesting judgment – you will need to apply...
To amend your address details, please go to your MCOL homepage and click on the link to ‘Edit Registered Details’ at the top right corner of the page. To amend your email address on your Government Gateway account, click ‘Edit Registered Details’ and then select ‘Maintain Government Gateway Account’. The following options will be available to you: ...
To amend your address details, please go to your MCOL homepage and click on the link to ‘Edit Registered Details’ at the top right corner of the page. To amend your email address on your Government Gateway account, click ‘Edit Registered Details’ and then select ‘Maintain Government Gateway Account’. The following options will be available to you: ...
To amend your address details, please go to your MCOL homepage and click on the link to ‘Edit Registered Details’ at the top right corner of the page. To amend your email address on your Government Gateway account, click ‘Edit Registered Details’ and then select ‘Maintain Government Gateway Account’. The following options will be available to you: ...
To amend your address details, please go to your MCOL homepage and click on the link to ‘Edit Registered Details’ at the top right corner of the page. To amend your email address on your Government Gateway account, click ‘Edit Registered Details’ and then select ‘Maintain Government Gateway Account’. The following options will be available to you: ...
To amend your address details, please go to your MCOL homepage and click on the link to ‘Edit Registered Details’ at the top right corner of the page. To amend your email address on your Government Gateway account, click ‘Edit Registered Details’ and then select ‘Maintain Government Gateway Account’. The following options will be available to you: ...
To amend your address details, please go to your MCOL homepage and click on the link to ‘Edit Registered Details’ at the top right corner of the page. To amend your email address on your Government Gateway account, click ‘Edit Registered Details’ and then select ‘Maintain Government Gateway Account’. The following options will be available to you: ...
To amend your address details, please go to your MCOL homepage and click on the link to ‘Edit Registered Details’ at the top right corner of the page. To amend your email address on your Government Gateway account, click ‘Edit Registered Details’ and then select ‘Maintain Government Gateway Account’. The following options will be available to you: ...
To amend your address details, please go to your MCOL homepage and click on the link to ‘Edit Registered Details’ at the top right corner of the page. To amend your email address on your Government Gateway account, click ‘Edit Registered Details’ and then select ‘Maintain Government Gateway Account’. The following options will be available to you: ...
To amend your address details, please go to your MCOL homepage and click on the link to ‘Edit Registered Details’ at the top right corner of the page. To amend your email address on your Government Gateway account, click ‘Edit Registered Details’ and then select ‘Maintain Government Gateway Account’. The following options will be available to you: ...
To amend your address details, please go to your MCOL homepage and click on the link to ‘Edit Registered Details’ at the top right corner of the page. To amend your email address on your Government Gateway account, click ‘Edit Registered Details’ and then select ‘Maintain Government Gateway Account’. The following options will be available to you: ...
To amend your address details, please go to your MCOL homepage and click on the link to ‘Edit Registered Details’ at the top right corner of the page. To amend your email address on your Government Gateway account, click ‘Edit Registered Details’ and then select ‘Maintain Government Gateway Account’. The following options will be available to you: ...
To amend your address details, please go to your MCOL homepage and click on the link to ‘Edit Registered Details’ at the top right corner of the page. To amend your email address on your Government Gateway account, click ‘Edit Registered Details’ and then select ‘Maintain Government Gateway Account’. The following options will be available to you: ...
To amend your address details, please go to your MCOL homepage and click on the link to ‘Edit Registered Details’ at the top right corner of the page. To amend your email address on your Government Gateway account, click ‘Edit Registered Details’ and then select ‘Maintain Government Gateway Account’. The following options will be available to you: ...
To amend your address details, please go to your MCOL homepage and click on the link to ‘Edit Registered Details’ at the top right corner of the page. To amend your email address on your Government Gateway account, click ‘Edit Registered Details’ and then select ‘Maintain Government Gateway Account’. The following options will be available to you: ...
To amend your address details, please go to your MCOL homepage and click on the link to ‘Edit Registered Details’ at the top right corner of the page. To amend your email address on your Government Gateway account, click ‘Edit Registered Details’ and then select ‘Maintain Government Gateway Account’. The following options will be available to you: ...
To amend your address details, please go to your MCOL homepage and click on the link to ‘Edit Registered Details’ at the top right corner of the page. To amend your email address on your Government Gateway account, click ‘Edit Registered Details’ and then select ‘Maintain Government Gateway Account’. The following options will be available to you: ...
If your business is owed money, then as long as it is less than £10,000, you can use the small claims court to recover what is owed to you. Part of the county court, the small claims court was originally created to enable a layperson (ie someone who is not legally qualified) to take another individual to court.
People also ask
How do I claim money owed by a person?
What if my business is owed money?
Can a small claims court recover money owed?
What if a case has been paid but not clear?
What is Money Claim Online?
Can I use online civil money claims (OCMC)?
Mar 31, 2020 · Can you take someone to court for owing you money? Yes, but the 'burden of proof' will be on you as the Claimant to show that the amount you are claiming is due.
