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      • Click Downloads on your Dock and run the Rescue applet. Click Open to confirm that you want to run the applet. Once the applet is running, wait for the technician to activate your session.
      support.logmeinrescue.com/rescue/help/step-by-step-connection-guide-for-logmein-rescue
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  2. Sep 27, 2022 · Follow these instructions to download and start the LogMeIn Rescue Applet. Important: The applet is a small program that must be running on your computer for the technician to be able to help you. The applet is automatically removed from your PC or Mac at session end.

  3. Legal Sales Rescue Remote Support.

  4. Run the Applet. Once downloaded, run the applet. Press CTRL + J to find recent downloads. Secure Remote Support. - Communication is TLS-encrypted between you and your technicians. - You can permit or deny access at all times during the session.

  5. Tell the customer to click Run (maybe twice) to download and run the Applet. The download should take about 15 to 30 seconds. The exact procedure may vary depending on the customer's operating system

  6. Customer capabilities using the Applet: Chat with the technician (s) View a detailed session log. Allow or deny the technician the right to perform certain actions. Send individual files to a technician. Change the display font size.

  7. Do This Before You Do Anything Else! Make sure you’ve signed up for a free trial. Make sure you are logged in to your account. Make sure you have the Technician Console running. Download this step-by-step guide and give Rescue a try!

  8. Control devices, run diagnostics, transfer files, and resolve issues quickly and securely with LogMeIn Rescue’s remote access software. Get a Demo.

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