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If you did grant them remote access or remote control, the only way to be sure you are free of anything they could have left behind is to back up documents only, then wipe and restore your computer to factory-new condition or restore your last full backup (not just a document backup but a full image backup) prior to this event.
Empower your team to work from anywhere. From on-demand remote support to easy, secure access to work files, we have the solutions to make anywhere work for you. Enjoy the freedom to work remotely with reliable remote access and secure remote software tools from LogMeIn.
Jan 5, 2023 · LogMeIn Rescue is used to provide instant remote support to customers and employees. With LogMeIn Rescue, you can gain control of a remote PC, Mac, or smartphone over the web in seconds, without the need to pre-install software. Increase first call resolution.