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  1. Small application downloads to your computer to start the support session. During the session, the Technician could be able to fully control your computer. Remember, only accept support from individuals and organizations you trust.

  2. Support Connection. Enter your six-digit code, then click the Start Download button below. Start Download. How It Works.

  3. A remote support tool built for one man helpdesks to the world's largest support organizations and everyone in between. Helping you provide technical support to your employees, your customers, or both, with a solution which is fast, reliable, flexible, and easy to use.

    • (34)
    • Windows 10 Version 14393.0 or Higher
    • Utilities & Tools
  4. The file should automatically download to your device. Having trouble downloading? Click here

  5. Feb 1, 2024 · Download, install, test, read popular topics, user guides, and find resources that will help you use your product.

  6. Press CTRL + J to find recent downloads. Secure Remote Support. - Communication is TLS-encrypted between you and your technicians. - You can permit or deny access at all times during the session.

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  8. Downloading the Rescue Applet. The applet should download automatically. Download didn't start? Try again. Run the Applet. Once downloaded, run the applet. Press CTRL + J to find recent downloads. Secure Remote Support. - Communication is TLS-encrypted between you and your technicians.

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