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      • With LogMeIn Rescue, you can gain control of a remote PC, Mac, or smartphone over the web in seconds, without the need to pre-install software. Increase first call resolution. Multi-session handling, Instant chat, technician collaboration and more help reduce escalations to level 2 support and solve more issues on the first call.
      support.logmeinrescue.com/rescue/help/about-logmein-rescue-rescue-ac-c-resc-c-about
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  2. Jan 5, 2023 · LogMeIn Rescue is used to provide instant remote support to customers and employees. With LogMeIn Rescue, you can gain control of a remote PC, Mac, or smartphone over the web in seconds, without the need to pre-install software.

  3. Jan 4, 2016 · What’s the task? You’ll initiate a PIN Code session with a customer (for now you’ll pretend to be the customer). How long will it take? Less than five minutes. Try it yourself… It all starts with one click. Click New Session. Click the PIN Code tab. Rescue offers many ways to connect to customers. PIN Code is the most popular.

  4. LogMeIn Rescue is the number one remote support tool with the power, security, scalability and reliability you need to access and support more smartphones, tablets and computers, than any other remote support solution.

    • Core Functionality. Most remote support solutions provide remote control, remote screen sharing and file transfer, allowing technicians to perform routine tasks.
    • Usability. Customers demand easy, efficient support and have no shortage of options when it comes to finding a new company to do business with if you don’t meet their expectations.
    • Security. With cyberthreats on the rise, security is a vital concern. Because remote support tools enable access to networked devices that often hold proprietary applications and confidential data, strong security features are critical.
    • Dependability. When end users rely on you, you need to be able to rely on your technology. Ensure your tools can be trusted and that they can scale to handle more technicians and users without eroding reliability, availability, or performance.
  5. Remote Diagnostics. Get a quick summary of processes, services, and applications to identify the issue fast — without tediously digging around the end user’s device. Unattended Access.

  6. Rescue's comprehensive remote support software lets help desk technicians identify and deliver effective resolutions without interruptions – even on inactive devices. Make Support Simpler. Brand customization. Take control of how your customers experience remote desktop support.

  7. Nov 8, 2023 · GoTo Support is here for all your GoTo products. Download, install, test, read popular topics, user guides, and find resources that will help you use your product.

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