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  1. Mar 29, 2020 · IT professionals and help desk staff at companies everywhere are grappling with the challenges of supporting a suddenly massive remote workforce and increased use of technology by their own employees, the customers they serve or both.

  2. Sep 27, 2022 · We’ve underlined the word customer whenever you need to be acting in the customer’s role. In this section: Start a Session. Troubleshoot the Customer's Computer. LogMeIn Rescue Somebody. Move Files Between Computers. Reboot. Control a Mobile Device. Connect When Nobody's There.

  3. Overview. What is LogMeIn Rescue by GoTo? Rescue is a remote support solution for PCs, Macs, and mobile devices. Rescue is designed to help IT teams to offer fast technical support and ensure a secure remote support session for both the IT professional and the end user. From small teams of… Read more. Recent Reviews. Rescue your users with LogMeIn.

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  4. Feb 29, 2024 · This page contains helpful links to troubleshoot the most commonly raised questions.

  5. www.itpro.com › software › logmein-rescue-review-forLogMeIn Rescue review | ITPro

    Oct 27, 2023 · LogMeIn Rescue is perfect for businesses that want the strictest access security for their remote support services. Mobile support does cost extra but Rescue is easy to manage and offers an impressive range of technician features.

  6. Jan 4, 2016 · 1 Start a Session . What’s the task? You’ll initiate a PIN Code session with a customer (for now you’ll pretend to be the customer). How long will it take? Less than five minutes. Try it yourself… It all starts with one click. Click New Session. Click the PIN Code tab. Rescue offers many ways to connect to customers.

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  8. GoTo support is here to help! Browse help articles, video tutorials, user guides, and other resources to learn more about using Rescue.

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