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They were given a code which they entered on LogMeInRescue.com, and they downloaded a standalone LogMeInRescue executable. As far as I can tell, despite the LogMeInRescue website and the executable both looking sketchy as hell anyway, they're actually legitimate from the real LogMeIn.
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What is LogMeIn Rescue and how does it work?
Is LogMeIn Rescue worth it?
Are logmeinrescue executables legit?
Where are LogMeIn log files stored?
Sep 27, 2022 · We’ve underlined the word customer whenever you need to be acting in the customer’s role. In this section: Start a Session. Troubleshoot the Customer's Computer. LogMeIn Rescue Somebody. Move Files Between Computers. Reboot. Control a Mobile Device. Connect When Nobody's There.
Rescue is a remote support solution for PCs, Macs, and mobile devices. Rescue is designed to help IT teams to offer fast technical support and ensure a secure remote support session for both the IT professional and the end user.
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- SecureLink Enterprise Access, BeyondTrust Remote Support, and SolarWinds Dameware Remote Support (DRS) are common alternatives for LogMeIn Rescue b...
- Reviewers rate Centralized management dashboard highest, with a score of 9.9.
- The most common users of LogMeIn Rescue by GoTo are from Mid-sized Companies (51-1,000 employees).
Jan 4, 2016 · The customer’s PC must be powered on and not in sleep mode for the technician to be able to launch an unattended session. Authenticate. You either log in automatically using customer credentials or authenticate to the unattended computer using Administrator credentials. Provide Support.
Jan 5, 2023 · LogMeIn Rescue is used to provide instant remote support to customers and employees. With LogMeIn Rescue, you can gain control of a remote PC, Mac, or smartphone over the web in seconds, without the need to pre-install software.
Dec 21, 2021 · LogMeIn Rescue is well suited anytime remote access to one computer is needed. With file transfer and remote reboot capabilities, the solution allows for assistance from simple to complex server install scenarios.
See below the list of available product guides (pdf and webhelp) for LogMeIn Rescue. Clicking the link opens the document in a new browser tab. Download HIPAA Considerations (pdf)