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If you did grant them remote access or remote control, the only way to be sure you are free of anything they could have left behind is to back up documents only, then wipe and restore your computer to factory-new condition or restore your last full backup (not just a document backup but a full image backup) prior to this event.
Support Connection. Start Download. How It Works. We take security seriously, Report Abuse. Want to deliver flexible, reliable remote support for your business? Try Rescue free for a limited time. Free 14-Day Trial.
Press CTRL + J to find recent downloads. Secure Remote Support. - Communication is TLS-encrypted between you and your technicians. - You can permit or deny access at all times during the session.
Download and save the MSI package from www.LogMeIn.com/LogMeIn.msi. Run the LogMeIn.msi file to start the installation wizard. When prompted, choose the Upgrade option from within the installation wizard. Follow on-screen instructions.
Empower your team to work from anywhere. From on-demand remote support to easy, secure access to work files, we have the solutions to make anywhere work for you. Enjoy the freedom to work remotely with reliable remote access and secure remote software tools from LogMeIn.
A remote support tool built for one man helpdesks to the world's largest support organizations and everyone in between. Helping you provide technical support to your employees, your customers, or both, with a solution which is fast, reliable, flexible, and easy to use.
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Rescue provides customer support leaders with simple yet powerful IT support software across Windows, Mac, iOS, Linux, Chromebook, and Android devices. With Rescue, you can surpass traditional customer support limits and equip your agents with the tools they need to quickly solve customer problems, regardless of their OS or language.