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  1. Mar 19, 2024 · This blog covers everything about the return-to-sender Royal Mail service to help you return such items. It also lets you determine why the Post Office returned your packages instead of delivering them to your address!

  2. Feb 5, 2019 · Thanks custardy. It was sent by RM tracked. Posts: Thanks for the replies everyone. I'm going to go down to the office to refuse it and I'll come back here to let you know the outcome. An update on this in case it helps anyone else. I went to the RM centre to refuse the parcel last week.

  3. Where possible, we’ll return the item to the sender hopefully allowing them to update their records. If you’ve received a ‘Something for you’ card that’s not in your name, we recommend you dispose of the card and once our retention period has ended we'll return the item to the sender.

  4. We hold items for 18 calendar days before returning them to their sender, so any Redelivery date must be within 18 calendar days of the item being available for collection from a Customer Service Point or local Post Office branch. 48 working hours’ notice is required for a Redelivery.

  5. When should you return mail to the sender? ‍ If you receive a misrouted mail item that doesn’t have your name on the shipping label, you should always mark it as Return to Sender and put it back in the mailbox as soon as possible.

  6. Postage compensation. Items wrongly delivered. In-branch. Received someone else’s post? Post Office offers helpful advice on what to do if post has been delivered to the wrong address.

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  8. If you receive unwanted mail with a return address on the envelope you can write ‘unsolicited mail, please return to sender’ on the envelope and put it back in the post unstamped. The sender will have to pay the return postage which may prompt them to remove your details from their mailing lists.

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