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Apr 24, 2024 · Unattended access allows a technician to connect to a remote computer when no user is present. Technicians are often unable to resolve an issue during a single LogMeIn Rescue session; the job may be too big, or the customer may need his computer.
Apr 10, 2024 · By using the Access Wizard, LogMeIn Rescue customers can conveniently mass-deploy the Unattended Access service to multiple devices. Once the installer is deployed, LogMeIn Rescue Administrators can manage the machines associated with each MSI they created.
How to Start an Unattended Session. This article gives guidance to Rescue technicians. Unattended access allows a technician to connect to a remote computer when no user is present. Before you begin: Requirements: The agent's Technician Group must have permission to use unattended access.
Sep 7, 2023 · In some cases, Unattended Access gets stuck on a computer and the issue can usually be resolved following these steps: Go to ' services.msc '. Look for the LMI_Rescue_UA or LogMeIn Rescue service on that machine. Right click on the service and select ' properties '. Copy the ' service name '.
Jan 4, 2024 · LogMeIn Rescue's unattended access is a widely used solution for connecting to remote computers. However, AirDroid Remote Support stands out as a reliable and feature-rich alternative when extending unattended access to Android devices.
During a Rescue remote support session, you can reboot instantly and reconnect immediately, even if devices are unattended or in safe mode. See for yourself. Start a 14-day free trial of Rescue and gain remote access to computers, tablets, and phones today!
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Jan 4, 2016 · Each unattended session begins like any other Rescue session: • All tabs are available (according to Technician Group permissions) • Remote Control is available, but not active