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  1. To select favorite channels: On your Google TV, go to the Live tab or the Google TV Freeplay app. In the channel guide, find a channel you want to set as one of your favorites. Go to the channel name and select it. A star shows up to confirm that the channel is now in your favorites. At the top of your channel guide, go to the “Favorites ...

  2. Get started with the quick start guide, or use these simple steps: Step 1. Plug in your Chromecast device. Plug Chromecast into your TV. Connect the USB power cable to your Chromecast. Plug the other end of the USB power cable into the included power adapter, then plug it into a wall outlet. Note: Only use the provided AC adapter.

  3. Get help with billing. Update billing and payments for YouTube TV. Understand unexpected billing charges from YouTube TV. Pay for YouTube TV using your mobile carrier or internet provider. Request a refund for YouTube TV. Taxes on YouTube TV. Verify your identity or payment info. Refunds for YouTube purchases made through Apple.

  4. To watch on select TV devices, you can download our TV app, watch by opening YouTube TV inside the YouTube app on your TV, or stream YouTube TV from your mobile device or computer using a supported device below.

  5. Step 1: Check your Wi-Fi connection. Check the Wi-Fi settings on your TV. Make sure that Wi-Fi is turned on and that you’re connected to the right network. If your router has multiple network bands, check that you’re also connected to the correct band. Tip: You can only use secure Wi-Fi networks, like WEP, WPA-PSK, and WPA2-PSK.

  6. Google TV Notification If you're looking for conversations about Google TV Streamer (4k), Chromecast, or other streaming hardware - please visit the Streaming forum on the Google Nest Community .

  7. Choose an experience below to get started in the Help Center - Google TV Help. Google TV Help. Sign in. Help Center. Community. Google TV. Starting in July, you can no longer purchase TV episodes and seasons from Google TV, but can continue to purchase TV shows from YouTube (depending on country availability).

  8. Tap Accept. Select the Wi-Fi network. This should be the same one the Google TV Streamer is connected to. Enter the network password when prompted. Tap Next. Follow the steps on how to Set up & use Google Assistant on your TV until you reach "Setup here is finished," then continue with the TV and remote.

  9. Confirm your home area and current playback area are correct in your YouTube TV account settings. To check these: Review the info listed under “Home Area” and “Current playback location” to ensure they are correct. If your home area or your current playback location is not accurate, follow the steps below to correct this. Keep in mind:

  10. This afternoon (Friday 1/13, 5:00 EST), the GTV Home page and Live Guide are not loading content. Each screen shows an "unable to load" message with a Retry button (which does nothing). I can see icons for the installed apps, and they appear to be working fine (YouTube TV, Netflix, etc.). But the guide data doesn't show up.

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