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  1. Learn how to use the Google Cloud Support Portal to file and manage support cases for your organization. The portal is available to Google Workspace customers and Google Cloud partners, and replaces the Google Cloud Support Center and the Partner Support Desk.

  2. Learn how to sign in to the Google Admin console with an admin account (it does not end in @gmail.com) and manage Google services for your organization. Find answers to common sign-in issues, such as password reset, single sign-on, and multiple accounts.

  3. Learn how to sign in to Gmail from a computer or add your account to the Gmail app on your phone or tablet. Find tips to fix sign-in issues, recover your account, and more.

  4. support.google.comGoogle Help

    Find answers and solutions for Google products and services, such as Chrome, Gmail, YouTube, Maps, and more. Check for outages, send feedback, or learn from Google Help Communities.

  5. Learn how to access and update your Nest Renew account information, settings, and preferences on the web portal or the Home app. Nest Renew is a subscription service that lets you control your thermostat and save energy with cheaper electricity.

  6. Learn how to use zero-touch enrollment to provision Android devices for enterprise management. Find out the prerequisites, steps, and portal features for this streamlined process.

  7. Learn how to access the portal to view exam results, update your profile, claim benefits, and more. Find answers to common questions about Google Cloud certifications, credentials, and partner program.

  8. Learn how to set up Google Workspace for your organization, depending on your edition, business size, and domain. Find quick start guides, deployment plans, and resources for Gmail, Docs, Drive, Meet, and more.

  9. Learn how to reset your password, find your username, or secure your account if you forgot your email address or someone else is using it. Follow the steps to confirm it's your account and get back to Gmail and other Google services.

  10. When a customer requests a new support partner relationship in the Google Cloud Support Portal, you don't need to approve the relationship request to start work. You manage support cases in the Google Cloud Support Portal. If your customer has access to the Google Cloud Support Portal, they can access cases that you file on their behalf.

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