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The following information will also help us arrange your Redelivery, but you can still book without it: The type of item you’re expecting (eg a letter, parcel, Royal Mail Tracked ® item etc) The item reference number. Please note: you won’t be able to collect an item in person without a Something for you card.
Royal Mail property >>. Damage caused by Royal Mail property can include damage from a Royal Mail barrier in a car park. Please write to the address below, including photographic evidence, details of the damage cause and how it happened. A Royal Mail postperson >>. Please complete our online form and make sure you have the following information ...
Just bring your QR code to one of the locations below, and they will scan it and print the label for you. There’s no additional charge once you’ve paid for postage. • Customer Service Point (CSP) - Usually located at your local Delivery Office. • Parcelshop - Includes Post Office branches* or Collect+ locations.
Medium parcel - Gifts, shoes, heavy or bulky items. These rough guidelines below can help if you’re estimating the weight of your item, but to know the accurate weight, we recommend taking your item to the Post Office. Letter or greeting card - 30g. Standard DL (110mm x 220mm) envelope with 4 sheets of A4 - 44g.
Customer Service Point (CSP) You can post your items at our Customer Service Points (usually located in a Delivery Office), as well as collecting items we’ve attempted to deliver. If you've bought online postage using Click & Drop , the Royal Mail App , or have franked mail to send, you can drop these items off at your nearest Customer ...
Please check you've entered the number correctly. If you're the recipient, check the sender has given you the right reference number. Check the reference number is for an item sent with Royal Mail, using a service that offers tracking. If the item has been sent. The sender might have created a tracking number, but not yet submitted the item ...
Many everyday items, such as aerosols, nail varnish and perfumes are considered dangerous goods under transport legislation. You are responsible for checking whether or not an item is prohibited or restricted. Prohibited items must never be sent in the post. Restricted items may be sent in the post, but restrictions will apply.
Please remember we need two working days before attempting another delivery. You can also arrange to have your item redelivered to a local Post Office® branch. You can do this on the Redelivery form. Please note: there is a small charge for this service. Remember: we can only hold items for 18 days from the first attempted delivery.
If your item is being sent with a Special Delivery Guaranteed or Signed For service, you can enter your tracking number on our Track and Trace tool to view the name of the person that accepted your item. Was this helpful? Still haven't found what you're looking for? When you use a number of our inland services, you can get proof of delivery.
Please bring the Something for you card (or electronic SMS/email notification) and one of the above forms of ID, in the name of the person the item is addressed to. If you can’t bring any of the above ID in the name of the person the item is addressed to, you can still collect. This also applies if you are collecting an item addressed to a child.
