Search results
Sep 9, 2024 · OFTM, Fox Standard Dual or 2 year Fix'd Dual Aug24 v5.0 (plus £100 exit fees per fuel), is all that`s available just now. Your also wrong about the Octopus 12 month fix being exactly the same as the 15m. The 12m had £75 exit fees per fuel, the 15m has none.
Aug 15, 2022 · MoneyMon555 Posts: 125 Forumite. 15 August 2022 at 1:27PM. As the title says, I need a way of complaining officially to Octopus. Ideally an email. I have done the email contract address on their page for regular issues, and they are just sending 'none' answer replies, and I wish to take it further. I am doing it for my mum who I have POA for on ...
Aug 14, 2024 · Octopus energy complaint. Please help me with my complaint with Octopus. I feel like I have been banging my head against a brick wall since October. Engineer's visit on October 10th, I was informed their job with the smart meter couldn't be completed as the mains board needed to be replaced. This was confirmed from the engineers report by ...
Mar 27, 2024 · Octopus Compare App will show you comparison of tariffs for your electric usage. Prices for agile etc are wholesale based and vary day by day/hour by hour so you need to adjust how you use electricity to gain best results. Very cheap if you have solar/batteries and can shift time of use. spot1034 Posts: 903 Forumite.
Mar 8, 2022 · Octopus Energy Billing Issue. Lorna_Wallace Posts: 8 Forumite. 8 March 2022 at 9:49AM. Having finally been fully transferred from AVRO to Octopus I have just received my first bill - £1,400 for electricity in 5 months! Complete nonsense and based on completely fictitious meter readings used by AVRO. I've emailed them twice but still not even ...
Jan 11, 2022 · 25 January 2022 at 11:48AM. Currently, Flexible Octopus is offering me Electricity, daily charge 26.82, unit rate 19.89 p/kWh; Gas daily charge 26.ll, unit rate 3.94 p/kWh. That's cheaper than Loyal Octopus, and I can switch for nothing if the tariff rises dramatically.
Jan 22, 2024 · Octopus Energy Customer Service. Mum161111 Posts: 140 Forumite. 22 January at 7:27PM edited 2 February at 8:30PM. I've always thought Octopus Energy had good customer service. Lately they have been repliyng to emails.after unusual delays, then with non specific, not really relevant, answers - as if they had not read my emails.
May 31, 2024 · 31 May at 8:54PM. I was moved over to Octopus Energy from Shell in February. I am on a fixed tariff with monthly billing but Octopus seem incapable of billing when they should. In 3 months I’ve been billed 10 times, ranging from usage for 1 day up to 6 weeks. The billing also includes estimated bills even though I’m on a smart meter.
Jun 30, 2023 · Octopus Energy - new user - help with referral code please. Have recently moved house, existing supply was Octopus, had a letter from them today to register etc, which i have done. Said i was still able to enter a referral code, found one on the net, but when i click the box to enter code ( before even typing in the actual code ) nothing happens.
Jul 13, 2023 · In March 2023 I received an energy statement from Octopus Energy, stating that my account was in credit of £503.00. I requested a refund of £400 which was approved and I received the refund in to my bank. Then in April 2023, after they took a meter reading, although I am on a smart meter, they claimed my account was in debit of £570.90.
