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There are a number of ways you can contact us if you have an enquiry or would like to give us some feedback about our services. Our customer service advisors are available 8.00am - 7.00pm Monday to Friday and 8.30am - 12.30pm on Saturday, excluding UK Public and Bank Holidays.
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Enter your reference number below: Your parcel number may contain letters and numbers. It can vary in length – 9, 11, 13, 14, 16 or 21 characters.
The Parcelforce Worldwide guarantee. We want to take the best care of our customers, so with the exception of our non-guaranteed international services (globalvalue and globaleconomy), you may claim a full or proportionate refund of the carriage cost if your consignment does not arrive at its destination within the guaranteed delivery time.
Receive parcels with Parcelforce Worldwide by choosing from options like collection or delivery for a hassle-free experience.
Important Notice: WDM Online & expressLink enhancements for Euro Priority services - Thursday 16th November. As previously notified, we made some small changes to the information required when shipping with our Euro Priority services.
Parcelforce Worldwide is the trusted express parcel delivery company for business and consumer parcels, delivering across the UK and Worldwide
