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  1. Oct 13, 2012 · Steps to flash Blackberry OS 7 Phones or Older via PC: Connect the smartphone to the computer. On the computer, click Start > Programs >Accessories >Command Prompt. (Note: For Windows Vista® and Windows® 7, right-click and Run as Administrator.) Type cd C: \Program Files \Common Files\Research In Motion\Apploader and press ENTER .

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  3. Do not try to enter your device password anymore since your device might proceed to a smartphone reset wherein all the data on your device will be wiped out or will be deleted. Plug your device to your Desktop Software, device password will be asked as well, so you can back up all the files saved on your device just in case you need to do a software update.

  4. 1- Open BlackBerry Manager. 2- Select BlackBerry Domain. 3- Click on Edit properties. 4- Select IT Policy. 5- Double click on IT Policy. 6- Select the corresponding IT policy or create a new one and click Properties. 7- Select Security. 8- Set the drop-down list “Reset to defaults to serial when erasing” in True.

  5. 1- Open BlackBerry Manager. 2- Select BlackBerry Domain. 3- Click on Edit properties. 4- Select IT Policy. 5- Double click on IT Policy. 6- Select the corresponding IT policy or create a new one and click Properties. 7- Select Security. 8- Set the drop-down list “Reset to defaults to serial when erasing” in True.

  6. 1- Open BlackBerry Manager. 2- Select BlackBerry Domain. 3- Click on Edit properties. 4- Select IT Policy. 5- Double click on IT Policy. 6- Select the corresponding IT policy or create a new one and click Properties. 7- Select Security. 8- Set the drop-down list “Reset to defaults to serial when erasing” in True.

  7. If the smartphone has a password enabled, the password must be specified on the command line. For example, type "./bbdm -password 12345 resettofactory" (where 12345 is the BlackBerry smartphone password Torch 9850). Restore BlackBerry Torch 9850 with BlackBerry Enterprise Server 4.1. 1-Open BlackBerry Manager. 2-Select BlackBerry Domain.

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