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  1. Option 2. Option 3. Find useful information to get the most out of your BlackBerry smartphone or app. Visit BlackBerry Docs. If this didn't resolve your issue please try the next option. Check if your question has already been answered. Visit the BlackBerry Knowledge Base.

  2. 2. Connect your device to your computer using a USB cable. 3. At the side of the BlackBerry Link window, click your device. 4. • On a Windows computer, click Back Up & Restore. Click Factory Reset. • On a Mac computer, click BlackBerry Link > Preferences. Click Reload > Reload.

  3. Apr 6, 2010 · This video will show you how to do a master reset, and a factory reset on your Blackberry. If you ever need to do this, this video tutorial is a great place to start. Just follow along with this tutorial. This is a good idea if you're looking to resell your Blackberry or pass it on to a relative or friend for whatever reason. This tutorial works for any Blackberry device.

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  6. Second method: Check your phone if is it on. Then go to Options -> Security -> Set a password. Now enter this incorrectly 10 times. and follow the prompts. After the 10th time, it will reset the BB, wiping out all customer data. If you found this helpful, click on the Google Star, Like it on Facebook or follow us on Twitter and Instagram.

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