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You may then specify which Technicians are assign to which Channels by highlighting the Technicians one at a time while still on the Channels tab. Configuring Channels. While on the Channels tab, click any one of the Channels to edit the settings for this Channel. You can configure the following:
Mar 29, 2024 · Glenn is a member of the GoTo Community Care Team. Was your question answered? Please mark it as an Accepted Solution. Was a post helpful or informative? Give it a Kudo!. Do you want a new feature added? Make sure you Kudo (vote) for the Idea Free user and admin training
Part of the LogMeIn Inc. Remote Support portfolio, LogMeIn Central is a pure, cloud-based remote monitoring and management solution enabling IT professionals to effectively monitor, manage and secure their endpoint infrastructure. Whether you have remote employees or endpoints scattered across the globe, LogMeIn Central provides IT organizations with the speed, flexibility and insight needed ...
Type the customer's name or other identifier in the Name field. Result: You will use this name to identify the session on the Active Session tab and in the Session List. Select the PIN Code tab. Click Create PIN Code. Result: LogMeIn Rescue generates a 6-digit PIN code and displays it in the Create New Session window and in the Session Log.
Sep 27, 2022 · Concurrent License: This license type enables a pool of licenses to be shared across a group of potential users. This means the total number of technicians that exist in an enabled status in the Admin Center can exceed the total number of licenses. GoTo typically employs a 3:1 ratio, which means that, for each license, a total of 3 technicians ...
Dec 19, 2023 · Availability. Rescue is a piece of business software, and the price, $108.25/Month billed annually at $1299, reflects that. It’s not really designed for mom-and-pop outfits with two employees and 10 customers and is designed for companies that have many staff, customers, and the turnover to match.
Jun 28, 2022 · Tried but failed solutions in the presence of an LMI support expert: 1. deleting all application files and re-installing the app (about 5 times) 2. opening the app on desktop, downloads and application folders (each time with a newly installed LMI app and deleting the previous LMI app) 3. changing security & privacy settings to check ...
