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  1. Restore your iPhone, iPad, or iPod to factory settings. A factory restore erases the information and settings on your iPhone, iPad, or iPod and installs the latest version of iOS, iPadOS, or iPod software. Get your device ready. Make sure that your Mac or PC is updated. If you're using iTunes, make sure that you have the latest version.

  2. Using USB, connect a new or newly erased iPhone to the computer containing your backup. Do one of the following: On a Mac (macOS 10.15 or later): In the Finder sidebar, select your iPhone, click Trust, then click “Restore from this backup.”. On a Mac (macOS 10.14 or earlier) or a Windows PC: Open the iTunes app, click the button resembling ...

  3. Apr 7, 2023 · 1. Go to the reset sub-menu. Open the Settings app and navigate to General > Transfer or Reset iPhone. You will be faced with two options: reset or erase all content and settings .

  4. Apr 18, 2015 · Connect your device to your computer using the cable that came with it. Select your iPhone, iPad, or iPod when it appears in iTunes. In the Summary panel, click Restore. Click Restore again to confirm that you want to restore your device to factory settings and delete all data and content. iTunes will download the device software file and ...

  5. Apr 22, 2024 · Once iTunes recognizes that your iPhone is connected, a small iPhone icon will appear at the app’s top-left corner. 3. Click the iPhone icon. This opens the Summary screen. 4. Click Restore iPhone…. It’s near the top-right corner of the right panel. 5. Select a backup and click Restore.

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  6. Feb 16, 2024 · Select your device when it appears on your computer. Find out what to do if your iPhone, iPad or iPod touch is unresponsive or won't turn on. Or get help if your device doesn’t appear on your computer. Click Restore [device]*. If you’re signed in to Find My, you need to sign out before you can click Restore. Click Restore again to confirm.

  7. In the iTunes app on your PC, click the Device button near the top left of the iTunes window. Click Summary. Click Restore, then follow the onscreen instructions. Restoring software on your iPhone, iPad or iPod touch erases all your information and settings. To find out more about erasing all content and settings, see the Apple Support article ...