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  1. Access the host preferences: From the host computer, open the LogMeIn Control Panel and follow this path: Options > Preferences > Security. From a client device, connect to the host Main Menu and follow this path: Preferences > Security. Under User Access Control, select from the following general options: Option. Description.

  2. LogMeIn Rescue remote support for iPhones and iPads gives you two options for connecting: chat and broadcast. Broadcast sessions provide screen sharing functionality through the Broadcast feature on iOS. This lets technicians solve issues on the user's iOS device, outside of the Rescue app. Even when the app is sent to the background, the ...

  3. Sep 27, 2022 · Right-click the Technician Group to which you want to add the technician and click Create technician. Result: Make sure the user you want to work with is selected on the Organization Tree and click the Organization tab. Result: The Configuration page is displayed. Edit the following options: Option. Description.

  4. Mar 21, 2024 · Allowlisting and LogMeIn Rescue. This article gives guidance to Rescue Administrators. We suggest you allow the GoTo URLs listed below to ensure that GoTo services are able to connect. Important: For information about SaaS products offered by GetGo, Inc., a subsidiary of GoTo, Inc., visit this page. Note: The *.logmein.eu site is not eligible ...

  5. About LogMeIn Rescue LogMeIn Rescue is used to provide instant remote support to customers and employees. With Rescue, you can gain control of a remote PC, Mac, or smartphone over the web in seconds, without the need to pre-install software. • Increase first call resolution. Multi-session handling, Instant chat, technician collaboration and more

  6. Nov 10, 2023 · The Rescue team is proud to announce the release of Live Translation (powered by Google). This feature allows Technicians to chat to end users in any language and have their responses translated into the end-users native language in real time.

  7. The LogMeIn Rescue API provides an interface to third parties for communicating with an application. Use this API to customize how Rescue integrates with your other support applications. The LogMeIn Rescue API is a tool for retrieving information related to your Rescue account from the LogMeIn environment and based on that information, recreate ...

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