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Perform a hard reset by following the steps below: Power off your device and wait a few seconds. Press and hold Volume Up + Power buttons together until recovery mode screen appears. (These button combinations can change on different modals.) When you see the device logo release the Power button, but keep holding Volume Up until the recovery ...
The second option is to reset your password from a computer. Visit the BlackBerry ID reset page linked in the Resources section, click "Reset your password" and follow the on-screen instructions. In both cases, an email will be sent either to the email account associated with your BlackBerry ID or the device itself.
Sep 21, 2023 · With the device powered off, press and hold the buttons until you see the screen light up. We're now in Recovery Mode. Use the volume buttons to highlight "Wipe Data/Factory Reset" and press the Power button to select it. Use the volume buttons again to highlight "Factory Data Reset" and press the Power button to confirm.
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Mar 12, 2024 · Check internet connection. First, ensure a solid Wi-Fi signal or mobile data connection. Video calls demand more bandwidth than texts or voice calls, so you can’t expect the feature to work properly with a weak connection. On top of that, we would recommend switching between Wi-Fi and cellular to see if one works better.
If you've set a screen lock, be sure that you know your phone's PIN, pattern, or password. If you can't unlock your phone, learn what you can do . Tip: If you recently reset your Google Account password, wait 24 hours before you perform a factory reset.
