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Here are some things to try: Restart your phone: This is often the simplest and quickest solution for a black screen issue. Press and hold the power button until the device turns off, then turn it back on again. Charge your phone: If the battery is completely drained, the screen may appear black even when the phone is turned on.
Feb 9, 2015 · Blackberry Z30 Smartphone Reset, Method 2: Go to “ Search ”, and then enter “ Wipe ”. This will take you to the Blackberry Security Wipe screen. Enter the word “‘ blackberry ” when prompted, then approve the security wipe. These steps should help you reset your BlackBerry Z30 back to factory settings.
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On most phones, you can reset your phone through the Settings app. If you can't open your phone's Settings app, you can try factory resetting your phone using its power and volume buttons. We recommend checking your manufacturer's support site for device-specific instructions.
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