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Learn how to troubleshoot and fix common connection problems in Windows 11, 10, 8.1, and 7. Try running Get Help, checking Wi-Fi settings, restarting your modem and router, and more.
- First, Check Whether Your Connection Is Down. Sometimes the problem isn't your internet connection at all. If you're trying to access a website that simply won't work, it might just be a problem with that web page.
- Test Your Local Connection. If you're still getting nothing, check the local connection between your device and your network hardware. A glance at the system tray on Windows or at the menu bar on a Mac will show whether you are connected via a wired or a wireless connection.
- Reset Your Wireless Connection. Occasionally, some devices seem to "forget" that they are meant to be connected via Wi-Fi. Using your wireless settings to set up the connection again might be all that it takes to get your local connection working again.
- Using Ethernet? Check Your Cables. If you're using a wired connection, make sure that the Ethernet cable is seated correctly. You can try removing the cable and reconnecting it to be sure.
- Top 5 quick fixes for internet issues 1. Restart your modem and router or internet gateway (modem/router combo) An equipment restart is the golden rule of internet troubleshooting.
- Is the problem with your internet signal or your Wi-Fi? Internet signal issues have different fixes than Wi-Fi issues—so, it’s important to find out which you’re dealing with.
- Wi-Fi connected but no internet? If you’re connected to your Wi-Fi but still don’t have internet access, there’s probably something wrong with your internet signal.
- Wi-Fi troubleshooting. You’ve figured out something’s wrong with your Wi-Fi. Wi-Fi gets tricky. It’s radio waves being broadcast by your router and a number of things can interfere with those waves.
Make sure there isn't an internet or service outage. Sometimes the internet just isn’t working. A service can be down, there may be a localized outage, or a whole host of other issues can cause problems. Before diving into the troubleshooting steps below, check the Downdetector website or the Downdetector tab in the Speedtest app to see if ...
Oct 22, 2024 · How to Troubleshoot WiFi and Router Issues. The Ultimate Guide to Troubleshooting Home WiFi and Router Issues. Ninety-nine percent of home Wi-Fi issues can be fixed by unplugging the router, waiting five seconds, then plugging it back in. This resets the device and frequently improves the speed.
Oct 18, 2024 · Have a full house working, gaming, streaming, and news binging, all at the same time? If you're experiencing lags, try these easy router tips to get back online before calling your ISP.
Apr 1, 2024 · Some of the most common reasons for internet outages include: Issues With Your Modem or Router. Your Speed or Equipment Isn’t Cutting It. Bad Weather. Issues With Your Internet Service Provider. Network Congestion. Issues With Network Cables. Your Connection Has Been Hacked.
