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- Are you unable to print or scan after a Windows 10 update or upgrade? If so, make sure you have restarted Windows at least once. To Restart, click the lower left Start button, click and select Restart. If problems persist, then make sure your printer is compatible with Windows 10.
support.hp.com/us-en/help/windows-10-support-center-printingSolve HP Printer Problems and Issues After Windows 10 Updates
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After you upgrade to Windows 10, the Printer Setup & Software window opens instead of the settings and tools view when you open HP Printer Assistant, and the printer icon is missing from the Devices and Printers folder.
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After a Microsoft Windows software update installs, the printer no longer works as expected. Check for known issues with the update, and then reinstall the printer driver and software if necessary.
Oct 12, 2019 · Look for HP Printer driver. If you see it click on it and click Remove at the bottom. Select OK. Remove all instances of the same. Select Apply and OK on the Print Server Properties windows. Close Devices and Printers. Restart the PC again. Install printer with the Windows builtin driver and check if that works. Here are the steps:- Click here ...
- Make sure your printer is connected. Before you get into any fixes, make sure that your Printer is connected. Is your Printer powered on? Is the connection to the power socket and computer alright?
- Run Printer Troubleshooter. It would be best if you also tried running the printer troubleshooter. The troubleshooter often fixes the issue automatically.
- Download and install the latest printer software and driver. Since you have updated Windows, your printer driver might not be compatible with the latest version of the OS.
- Uninstall the recent Windows Update. Since the issue occurred after a Windows Update, you can choose to remove the update. However, this works only for minor updates and not significant updates.
- Overview
- How to uninstall update KB4524147 on Windows 10
- How to uninstall update KB4522016 on Windows 10
- Installing Windows 10 update KB4524147
- Removing Windows 10 update KB4522016
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How-to
Do you have problems printing after applying the latest Windows 10 update? If so, you can try these workarounds to fix the issue.
On September 23, as part of the monthly maintenance schedule, Microsoft began the rollout of update KB4522016 (build 18362.357) to address a few issues with Windows 10 version 1903 (May 2019 Update), but shortly after the release a small number of users started reporting problems with the print spooler service that prevent a print job from completing successfully.
After acknowledging the problem, the company made available update KB4524147 (build 18362.388) to address the intermittent issues and File Explorer crashing during a printer job. However, according to some user complaints on Reddit and at the official Microsoft forums (via WindowsLatest), build 18362.388 fixes the issue, but it seems to be breaking the print spooler service on devices that previously didn't have problems while printing. Even further, the update also appears to be breaking the Start menu with error "Critical Error: Start Menu not working" when users are trying to open the menu (via Neowin).
These issues don't seem to be widespread, but if you recently updated your device to either of these two quality updates, and you're experiencing any problems, the more effective workaround is to remove the updates until a more permanent solution becomes available.
In this Windows 10 guide, we'll walk you through the steps to get around the intermittent issues when printing and Start menu problems after installing update KB4524147 and KB4522016.
If you just started noticing issues printing or using the Start menu, then use these steps to remove update KB4524147:
•Open Settings.
•Click on Update & Security.
•Click on Windows Update.
•Click the View update history option.
•Click the Uninstall updates option.
If you're still running update KB4522016, you should first try to install update KB4524147, which according to Microsoft, includes the fix for the intermittent issues when printing. Then if you continue having the same or you see new problems, you should remove update KB4524147 as well as KB4522016 until there's a more permanent solution for the problem.
However, if you want to avoid possible issues, then perhaps skipping the installation of the latest update, and removing update KB4522016 is your best option.
To install the update KB4524147 to see if it fixes the printing issue, use these steps:
•Open Start.
•Click on Update & Security.
•Click on Windows Update.
•Click the Check for updates button.
•Click the Restart now button.
To uninstall update KB4522016 to mitigate intermittent issues when printing, use these steps:
Important: The option to remove update KB4522016 will only be available for a specific amount of time, and only if you have previously uninstalled (or never installed) update KB4524147.
•Open Settings.
•Click on Update & Security.
•Click on Windows Update.
•Click the View update history option.
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Apr 13, 2021 · 1) Uninstall ALL printer drivers and software from your system. 2) Go to RECOVERY and revert back to the Windows 10 BEFORE March 2021. 3) Let the system reboot (I encourage you back up your files first just in case) 4) Once rebooted, go and do the Windows 10 Update - x64 operating system.
Jun 18, 2018 · I understand you are having issues while printing from your HP OfficeJet Printer. Don't worry we'll work together to help you find a solution. Let's start off by performing a Hard reset on the printer.
