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  1. Jun 24, 2015 · Here's how to do a soft reset: Hold down the power switch for about 3 seconds, until you see a black screen with button choices. Press the "Restart" button at the bottom-right of the display. There's more than one way to do a hard reset, here are the options: Option 1: Power off the device, then power up again.

    • Overview
    • Hard Reset
    • Soft Reset
    • Factory Reset

    If your BlackBerry isn't working, perform a hard, soft, or factory reset using these simple steps

    Smartphones are great, at least when they work. When they don’t, they’re nothing more than expensive paperweights. If your BlackBerry is frozen or unresponsive, a quick reset may be just the ticket to get it up and running again. Follow this guide to restore your BlackBerry to its former glory.

    To perform a hard reset, remove the battery for a few seconds and then reinsert.

    For a soft reset, press and hold the Alt, Right-Shift, and Backspace/Delete keys.

    Open the battery cover on the back of the BlackBerry.

    Remove the battery from the phone.

    You can perform a hard reset on the BlackBerry Z10 by pressing and holding the Power button on the top of the phone for about 10 seconds.

    Reinsert the battery after a few seconds.

    To be on the safe side, wait for up to 30 seconds and then reinsert the battery into the back of the phone.

    The BlackBerry should reboot and function normally. You may have to power the BlackBerry back on with the Power button.

    Press and hold the Alt key.

    This method will reset your BlackBerry without having to remove the battery. You cannot perform this method if your BlackBerry does not have a keyboard.

    Press and hold the Right Shift key.

    Continue to hold the Alt key while you hold the Shift key.

    Press and hold the Backspace/Delete key.

    Make sure you are continuing to hold the Alt and Shift keys while you hold the Backspace/Delete key.

    Open the Options on your home screen.

    Performing a factory reset, or security wipe, will remove all of your personal information and reset the phone to the state it was in when it came out of the box.

    In the Security Settings menu, select Security Wipe.

    Choose what you want erased.

    Check the boxes for each of the items that you want wiped from the phone. If you want to completely erase your information, ensure that all of the boxes are checked.

    To perform the wipe, you will need to enter the code. Type “blackberry” into the box and then select Wipe.

  2. Feb 4, 2013 · How to Turn Off Your BlackBerry 10 Phone. If you want to completely power down your BlackBerry 10 phone, you can do that too. Simply press and hold the Power/Stand-by button until the device counts down and powers off. To turn it on, press the Power/Standy-by button again.

  3. Step 5. Select the applications you want to load onto your BlackBerry. Make sure you select your operating system. Click "Next" and then "Finish." The system will then load all your selections onto the phone. A screen will display confirming that the loading has been completed. It is now safe to unplug the phone from the computer.

  4. If your BlackBerry device locks up, the first thing always to do is to reboot or reset the phone. Soft Reset / Reboot: Press and Hold the alt key, right shift/caps lock key, and del key. Pay attention that it is the shift key on the right. Hold the key combo until the LED light turns red and the screen locks. The reboot process will begin.

  5. Apr 27, 2016 · To follow this method, you'll need a BlackBerry with a QWERTY keyboard. Press the Alt key and hold it down, then press the Right Shift key and hold it down, and then hit the Delete and hold it down (you should now have all three keys pressed together). After a short wait, your screen should go black and your phone will restart, reloading the ...

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  7. Jun 29, 2011 · First things first. "Reset your BlackBerry" is a bit of an ambiguous term; it can have quite a few different meanings. It all really depends on what you want to do with your BlackBerry. Resetting your BlackBerry can be as simple as performing a soft reset or a battery pull. Both will restart your smartphone, hopefully fixing whatever issue you're experiencing. A much more invasive...

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