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  2. A BT ID is the username and password you need to manage all your BT services online. With your BT ID, you can log into My BT and all BT apps to: View all your BT products. Keep track of your bills and usage. Set up and use your BT Extras such as; BT Wi-fi, BT Email, BT Cloud and more.

  3. Dec 1, 2023 · I can’t login on my BT ID anymore. It says I need to activate it when I’ve done it months ago. Ask for my date of birth as a security question first and then it says it doesn’t match with previous answer.

  4. You need a BT ID username and password to log in to all of BT's online services. This includes My BT where you can see your bills, usage, products and extras. It also includes our apps: BT Cloud and the BT Sport App.

  5. Feb 27, 2023 · I'm currently no longer unable to fully access my account via either www.bt.com or the MyBT app. Below are the on-screen messages that present having successfully gone through log in. However, curiously I am still able to access my BT ID associated email via the BT Email app.

  6. Mar 21, 2024 · My existing BTID is not recognised when trying to access MYBT via app or Web unable to access my account. Can anyone provide support unable to find anything on help pages.

  7. Changing your BT ID username and security details. Follow these simple steps to change your BT ID security question and answer. What is a BT ID and how can I get one? Get a BT ID.

  8. To change your password: Log in to My BT with your current BT ID. Click Settings. Scroll down to 'Your BT ID details' and click on Edit password. Enter your new and existing passwords in the required fields, then click Next. You'll see a confirmation screen completing the password change.

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