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  1. How a Service Desk can Improve IT Decisions; Why first contact resolution is the most critical metric; Top 5 IT infrastructure issues you need to know; Why an inefficient IT Service Desk is bad for business; Should you outsource your IT Service Desk requirements? National Apprenticeship Week 2022 Victorio’s Journey; What is a virtual CISO?

  2. How a Service Desk can Improve IT Decisions; Why first contact resolution is the most critical metric; Top 5 IT infrastructure issues you need to know; Why an inefficient IT Service Desk is bad for business; Should you outsource your IT Service Desk requirements? National Apprenticeship Week 2022 Victorio’s Journey; What is a virtual CISO?

    • Price House, 37 Stoney Street, NG1 1LS, Nottingham
    • Why did Littlefish sign an outsourced service desk contract?1
    • Why did Littlefish sign an outsourced service desk contract?2
    • Why did Littlefish sign an outsourced service desk contract?3
    • Why did Littlefish sign an outsourced service desk contract?4
    • Why did Littlefish sign an outsourced service desk contract?5
  3. Not allowed to discuss pay, some colleagues earned thousands more and did the same job. Make sure to negotiate your contract and don’t low ball yourself They will tire you out, it’s all about meeting targets and never understanding regarding context, training or issues. If you are a robot you will do well.

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  4. The IT service desk has come a long way, evolving from simply a hub for technical assistance to a vital business enabler that can help modern organisations meet their business goals.

  5. Jan 22, 2016 · Littlefish are supporting Parliamentary Digital Services’ (PDS) internal ICT function as a direct extension of their IT Service Desk in an overflow capacity to help handle peak demand for...

  6. Littlefish's Service Desk is a 24/7 ‘lights-on’ support service delivered from our UK Service Centres. We have designed a tailored service that delivers personalised and intuitive user...

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  8. How Littlefish’s personal Pod approach to IT Service Desk allowed NSK Americas to finally tackle the strategic issues. Donald Banks Head of IT Services for the Americas. Read Case Study.

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