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  1. You will find a range of new perspectives across retail operations, including, store operations, supply chain, procurement, and information technology (IT). As the rules of retail are being redefined, these fundamental areas of retail operations are in need of fresh thinking. Introduction.

  2. Aug 1, 2015 · November 15, 2019 -. Outsourcing, workplace strategies, and technology innovations hold immense potential for companies seeking to reduce costs and improve productivity in facilities management. This compendium explores the breadth of change and risk throughout the modern retail industry.

  3. Apr 20, 2020 · Today, modern consumers can hardly be categorized into broad groups. Consider the degree to which today’s consumer can be uniquely differentiated -- from media consumption and influences (and...

  4. Dec 9, 2022 · Convergence will require further cultural change on both sides of retail. Traditional retailers must keep asking: What can we learn from tech-first rivals? And digital natives still have work to do to emulate the core retail prowess of incumbents.

  5. Apr 9, 2021 · The seemingly unstoppable rise of e-commerce, sophisticated customer analytics, personalized sounds and smells, digital mannequins that “know” your clothing preferences, automated home delivery—these are just some of the elements that will shape the shopping experience in the coming years.

  6. May 11, 2021 · Summary. The pandemic has changed consumer behavior in big and small ways — and retailers are responding in kind. Since the early days of the pandemic Ernst & Young has been tracking these...

  7. Jun 10, 2019 · Amid rising consumer demands and digital advances, five retailer models are poised to thrive: “ecosystem players,” “scale fighters,” “value champions,” “hitchhikers” and “regional gems.” Retailers that don’t fit these models are at risk of failure or takeover.

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