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What if my Microsoft Surface won't turn on?
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How do I Reset my surface computer if it doesn't turn on?
What should I do if my surface doesn't turn on?
How do I Fix my surface computer not turning on or frozen?
If your Surface won’t turn on, turns on and then off, or starts and gets stuck on a screen—a black screen, a screen with a logo, or another screen—here's what you can try to get it working again.
- 2 min
Aug 16, 2024 · If your Microsoft Surface Pro won't turn on, there are a few ways to troubleshoot the problem and get it working again. The problem is usually solvable through a process of elimination. Start with the most apparent potential causes and work toward the more complex ones.
- Brad Stephenson
Feb 19, 2024 · Waking up with hotkeys or buttons. Soft reset or force restart. Contact Microsoft technical support. Why is my Surface Pro not turning on? To help you identify the issue that blocks your Microsoft Surface from turning on, here are the common causes, starting with the most common and easy to fix.
If your Surface stops responding, or hangs, use the following methods to force a shutdown, and then restart. Be aware, though, that whenever possible, you should shut down your Surface in the normal manner. See Surface power states for ways to do this normally.
- 1 min
First, try a 2 button reset: Step 1: Press and hold the power button on your Surface for 30 seconds and then release it. Step 2: Press and hold the volume-up button and the power button at the same time for at least 15 seconds and then release both.
Apr 30, 2024 · See "Did your Surface turn on? You can compare the screen shots in the link above to see what condition your Surface Pro 4 is in. But it would be great if you can share the corresponding screenshot here.
Feb 14, 2023 · 1. Charge Your Surface Fully. 2. Check the Power Connection. 3. Use Authentic Charging Accessories. 4. Leave Your Surface to Cool. 5. Disconnect External Accessories. 6. Wake Your Surface with a Keyboard Shortcut. 7. Force Restart or Soft Reset Your Surface. Get Your Surface Up and Running. 1. Charge Your Surface Fully.