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Jul 13, 2021 · The 211 Impact Survey Results reveal that in 2020 alone, the 211 network made 27.8 million connections to critical services and help. This an increase of nearly 100% from the 14 million connections in 2019. Locally, in West Virginia, specialists responded to over 20,000 calls.
Every day hundreds of people across West Virginia turn to 211 for information and support—whether financial, domestic, health or disaster-related.
Using 2-1-1 Counts, you’ll find a snapshot of community-specific needs displayed by ZIP code, region or call center as recently as yesterday, enabling you to easily check trends, make comparisons and share information. How to Use 211 Counts. visit 211 counts.
Jul 19, 2024 · CHARLESTON, W.Va. — West Virginia 211, the state’s premier helpline connecting residents with essential services and resources, has announced a significant achievement: receiving its 150,000th call.
West Virginia 211 is a 501 (c) (3) nonprofit and is governed by a statewide board of directors. The program is offered in partnership with 10 United Ways across West Virginia. In 2022, over 111,670 connections were made across West Virginia.
Get Connected. 2-1-1 gives information about organizations and programs that may help you, but 2-1-1 does not provide direct assistance. Rather, calls during business hours will be connected to the local Information and Referral Center where friendly, trained staff will assess your needs.
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Mar 8, 2024 · Callers in West Virginia simply have to dial 211 from their home phone or cellular device to reach the center. There is also an option to message a specialist — users can text their ZIP code...
