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You have 365 days to do it, whether your product is new and packaged, or opened and assembled. Bringing your receipt smooths the process. You can always return it to any IKEA store, whether you bought it online or in-store. We have detailed pages about the IKEA return policy, IKEA guarantees and IKEA claims, to help you along the way.
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If you don't reject the goods within the first 30 days, and find a fault within the first six months of possessing your faulty goods, you'll need to give the retailer a chance to make a repair or replacement. If that's unsuccessful, you can then ask for a refund.
If you change your mind on your whole order up until 14 days after the delivery date, we will provide you with a full refund (including the basic delivery charge). For more information and to initiate your return please click here. For terms and conditions, click here.
How can I return an item? Information about Dunelm’s returns policy. UK consumers have statutory rights (i.e. rights protected by law) to return items that are faulty. There are also statutory rights to return certain goods purchased online, so called “cancellation rights”. These statutory rights are explained below.
Most sellers give instructions on how to return items, and often include returns labels with your order. You usually have 14 days to return the item after telling the seller - check your terms and conditions for how long you have. You may have to pay the cost of posting something back to the seller.
Rugs UK Return Policy. You have 30 days from the day you receive your rugs to live with them and decide whether or not they work for your designated rooms. If you wish to start a return, please call us at 0808-189-0459 to obtain an RMA # and instructions for your return.
Items can take 7-10 working days to arrive with us and be processed. We'll send you an email to confirm once item has arrived, been inspected and your refund has been processed. For refund timescales, please see ‘Refund FAQs’
