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Call, chat, or visit a nearby store to talk to our customer support team for your wireless & home services and devices. We are here to help. Search for answers on our support pages and within our knowledge base.
- Overview
- Phoning Verizon Support
- Using the Online Chat
- Trying Alternative Methods of Support
If you ever have a problem with your Verizon phone, getting in contact with Verizon is a good way to solve the problem fast. There are several methods to get in touch with Verizon depending upon your preferences. Try getting in contact with Verizon over the phone if you're comfortable doing so. If you're not, there are plenty of alternative methods...
Call 1 (800) 922-0204 for customer support.
Here you will be greeted by a message that will guide you through the different support sections.
It's a good idea to know exactly what your problem is and what solution you are seeking before dialling the number so the call can be quick and convenient.
Call 888-294-6804 if you have a pre-paid phone.
If your phone plan is pre-paid call this number. Like the standard customer support number, you will be directed through the call so that you can be linked up with a Verizon support agent that best suits your needs.
Dialing this number will direct you to an agent who is specialised in problems relating to pre-paid Verizon phones.
Navigate to the live chat section on Verizon's support page.
A live chat is like a text conversation between you and a Verizon support agent. You can talk with each other about any issues you may have, whether it be an account issue, a Verizon phone problem, or anything in between.
You can find the live chat function by following this link:
Sign in to your Verizon account.
Under the 'Live Chat' section the website will ask you to sign in with your Mobile Number (or user ID) and password. If you don't have an account with Verizon or you have forgotten your details, the pop-up box provides you with helpful links to help you out.
Chat with a Verizon agent through the chat box to resolve your problem.
Use Facebook to ask Verizon a question.
Go to the Verizon support page (
) and scroll down near the bottom where a black text box says 'Facebook Messenger'. Click this link. This will open a new window, prompting you to sign into your Facebook account. Once you do so, you will be able to send Verizon a direct message containing your question.
You can ask Verizon almost anything and they will do their best to solve your issue. It can be about Verizon products, account questions, or troubleshooting. However, it is best not to divulge sensitive information over social media.
Try Twitter to get a shorter response.
Once you log in to your twitter account, tag Verizon Wireless CS (@VZWSupport) in a tweet containing your question. This will notify the Verizon Support account team of your tweet. After a short wait they will reply to the tweet and try to help however they can.
Talk to Us. Let us give you a call as soon as an agent is available. You can also request a call at a time that fits your schedule. Call me. Use this page to contact Verizon Customer Service. Use Verizon Support for help with Common TV, internet or phone service issues.
Wireless. I’m gonna make this really short but because some of you guys have asked how you can speak to an actual human being when you call Verizon I’ll give you a brief guide on how I have done it. Call Verizon: +1 (800) 922-0204. Put your pin code into the automated message. Say: “I’d like to speak to someone”
Mar 6, 2024 · You can talk to a Verizon customer service representative over the phone, in an online chat, or through the My Verizon app. Keep reading to learn how Verizon makes it fairly easy to get directly in touch with a human.
Oct 24, 2014 · 1. Get ready with your Verizon Wireless phone. 2. Go to dial pad. 3. Dial at +1 800-922-0204. 4. Then press #, then press 0 when it asks for your number. 5. For the EXISTING CUSTOMERS press...
Here's how to get a person on the line at Verizon. 1. Dial... 1-800-922-0204. 2. When you are asked to enter your number, press "0". 3. As the second set of questions starts, press "0" again....
