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Sep 16, 2024 · Go to Settings > General > About. If an update is available, you'll see a prompt to select OK or Update. If your device has an eSIM, contact your carrier. If your device has a physical SIM card, remove your iPhone SIM card or iPad SIM card from the SIM card tray and then put the SIM card back.
If you receive an alert that says Invalid SIM or No SIM Card installed, follow these steps. Make sure you have an active plan with your wireless network provider. If your iPhone is locked to a network provider, it can only be used with that network provider.
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- Enable and disable Airplane mode. First, go to iPhone Settings or the Control Center and turn on Airplane mode. After waiting for about 15 seconds, please turn it off.
- Turn on the SIM line. If you use two SIM cards and it shows No SIM, go to iPhone Settings > Cellular > tap a SIM and enable the switch for Turn On This Line.
- Restart your iPhone. Often, the most frustrating problems are fixed by a simple restart. If you’re getting SIM card errors on your iPhone, turn it off and after waiting for a minute, turn it back on.
- Gently wipe and reinsert the SIM card. Sometimes after restarting my four-year-old iPhone, I would get the SIM Not Valid or No SIM Card message even though a functioning card is inserted.
- Restart iPhone. Press and hold the side button and volume up button for a few seconds. This will bring you to the power options screen. The best first troubleshooting step when you have glitches on your phone is usually to restart it to see if the issue gets fixed.
- Check For an Active Cell Plan. Open the Settings app. If you don't have an active cellular plan, you won't be able to make calls or use apps like WhatsApp or Viber.
- Check For Carrier Settings Update. Connect your phone to Wi-Fi. If you're having issues with cellular-related activities on your phone and keep getting a SIM failure error, first connect your phone to Wi-Fi if it isn't already.
- Reinsert SIM Card. Open the SIM tray. If you have a physical SIM, removing the SIM card and putting it back in can help refresh any SIM failure errors.
- Make Sure You Have an Active Cellular Plan. While it might seem obvious, it's worth double-checking that your wireless carrier plan (such as with AT&T, Verizon, etc.)
- Restart your iPhone or iPad. If from out of nowhere you're suddenly seeing an "invalid SIM" or "no SIM" error message, you may have a software glitch causing problems with your device.
- Perform a Force Restart. If the regular restart didn't work, it's time to try the force restart. If you're unfamiliar with the force restart function, this is just a different way of cutting the power on your iPhone or iPad.
- Check for a Carrier Settings Update. A carriers settings update comes directly from your cellular provider, and helps to improve cellular network connectivity and provide support for new features.
Sep 11, 2024 · Reinsert the tray and retest. Try the SIM from a friend or family member with the same cellular carrier. If it works, replace your SIM card. You can request one from your service provider, or visit one of their physical locations. As a workaround, use your phone’s eSIM instead.
Mar 20, 2022 · 1. Remove the SIM Card and Reinsert It. 2. Clean the SIM Card and SIM Card Tray. 3. Reboot Your Device. 4. Update Your Device. 5. Turn Airplane Mode On/Off. 6. Try a Different Device. 7. Contact Tech Support. 8. Is the SIM Card Active? Advanced Troubleshooting. 9. Reset Network Settings. 10. Update Carrier Settings. 11. Factory Reset. 12.
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