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  1. Teaching faculty are provided with the email addresses of all students in their classes; academic advisors are provided with email addresses for all student advisees. Email and computing services at WU are managed by the individual schools.

  2. phone: (314) 933-3333 | email: ithelp@wustl.edu | web: ServiceNow Workday Website | (314) 935-WDAY (9329) Meet Our Staff | What Happens When You Contact IT for Support

    • Undergraduate Admission
    • Graduate Admission
    • Student Records
    • Webstac
    • Emergency Information

    If you are looking for undergraduate admission, applications or campus visitinformation, please contact: Office of Undergraduate Admissions Washington University Campus Box 1089 One Brookings Drive St. Louis, MO 63130-4899 Phone: 800-638-0700 or 314-935-6000 Fax: 314-935-4290 Email: admissions@wustl.edu

    If you are looking for graduate school admission, please contact the school or program you are interested in: 1. Graduate architecture programs 2. Graduate art programs 3. Graduate Arts & Sciences programs 4. Graduate Brown School programs 5. Graduate business programs 6. McKelvey School of Engineering programs 7. English as a Second Language progr...

    For information regarding transcripts, enrollment verification or degree verification, contact the Office of the University Registrarat: Office of the University Registrar Washington University Campus Box 1143 One Brookings Drive St. Louis, MO 63130 Phone: 314-935-5959 Fax: 314-935-4268 Email: registrar@wustl.edu

    If you are having difficulty reaching the WebSTAC website and are unable to send them complaints through their online form, you may email them at WebSTAC_Webmaster@aismail.wustl.edu.

    Students, faculty and staff all need to know where to go and what to do during an emergency. Before a crisis occurs, take some time to become familiar with the ways to respond to potential emergencies at emergency.wustl.edu.

  3. General Support. One Point of Contact – to initiate any support or service request call, email, or make a web request. Always call for urgent issues. phone: (314) 933-3333. email: ithelp@wustl.edu. web: ServiceNow. Learn about What Happens When You Contact IT for Support.

  4. Email IThelp@wustl.edu or visit wustl.service-now.com for system repairs, installations, hardware and software orders and general IT support. Visit https://it.wustl.edu/how-to for user guides on our IT services.

  5. Click here to access WUSTL Connect Self-Service. Email Support – Send an email to Connect Support. Phone Support. WashU IT Support: 314-933-3333. Students and alumni needing help accessing WebSTAC can contact the Office of Student Records at (314) 935-5908 or (314) 935-5919. Return to WUSTL Connect.

  6. Visit the WUIT website to learn how and where to receive the support you need. For WUSTL Key login assistance or support in using Learn@Work, contact Systems & Procedures at 935-5707 or SAP@wustl.edu.

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