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Before you switch to a new device or give away your current BlackBerry device, you should wipe it. A security wipe is designed to permanently delete all of the data on your device so it can't be recovered.
- Overview
- Hard Reset
- Soft Reset
- Factory Reset
If your BlackBerry isn't working, perform a hard, soft, or factory reset using these simple steps
Smartphones are great, at least when they work. When they don’t, they’re nothing more than expensive paperweights. If your BlackBerry is frozen or unresponsive, a quick reset may be just the ticket to get it up and running again. Follow this guide to restore your BlackBerry to its former glory.
To perform a hard reset, remove the battery for a few seconds and then reinsert.
For a soft reset, press and hold the Alt, Right-Shift, and Backspace/Delete keys.
Open the battery cover on the back of the BlackBerry.
Remove the battery from the phone.
You can perform a hard reset on the BlackBerry Z10 by pressing and holding the Power button on the top of the phone for about 10 seconds.
Reinsert the battery after a few seconds.
To be on the safe side, wait for up to 30 seconds and then reinsert the battery into the back of the phone.
The BlackBerry should reboot and function normally. You may have to power the BlackBerry back on with the Power button.
Press and hold the Alt key.
This method will reset your BlackBerry without having to remove the battery. You cannot perform this method if your BlackBerry does not have a keyboard.
Press and hold the Right Shift key.
Continue to hold the Alt key while you hold the Shift key.
Press and hold the Backspace/Delete key.
Make sure you are continuing to hold the Alt and Shift keys while you hold the Backspace/Delete key.
Open the Options on your home screen.
Performing a factory reset, or security wipe, will remove all of your personal information and reset the phone to the state it was in when it came out of the box.
In the Security Settings menu, select Security Wipe.
Choose what you want erased.
Check the boxes for each of the items that you want wiped from the phone. If you want to completely erase your information, ensure that all of the boxes are checked.
To perform the wipe, you will need to enter the code. Type “blackberry” into the box and then select Wipe.
Apr 27, 2016 · Whether you’re jump starting a frozen phone or restoring a handset to factory defaults before passing it on, sometimes you need reset your Blackberry to get it working again. There are a number of simple ways to do this, from removing the phone’s battery to wiping its settings.
Jun 29, 2011 · Resetting your BlackBerry can be as simple as performing a soft reset or a battery pull. Both will restart your smartphone, hopefully fixing whatever issue you're experiencing. A much more invasive...
- Joseph Holder
Whether you’re experiencing minor issues or significant problems with your BlackBerry smartphone, knowing how to reset it is crucial. The three methods – soft reset, hard reset, and factory reset – should help you get your device back on track and running smoothly again.
Sep 7, 2010 · Ask an Analyst: When it's time to say goodbye to your trusty BlackBerry, here's how to make sure your old data doesn't end up in front of prying eyes.
This tutorial documents how to do both the soft and hard resets. If your BlackBerry device locks up, the first thing always to do is to reboot or reset the phone. Soft Reset / Reboot: Press and Hold the alt key, right shift/caps lock key, and del key. Pay attention that it is the shift key on the right. Hold the key combo until the LED light ...
