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1. People also ask

   How do I Fix my surface computer not turning on or frozen?

   • If the Surface computer doesn't turn on or is frozen, a common way to fix it is to perform a soft reset. A soft reset is a way to force a computer to restart without affecting any files, settings, or programs. The force shutdown method varies by Surface model. Make sure to use the correct method outlined in the above-linked article.

   How to Fix a Surface Pro That Won't Turn On - Lifewire

   www.lifewire.com/fix-surface-pro-wont-turn-on-4175388

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   How do I Reset my surface computer if it doesn't turn on?

   • Perform a soft reset. If the Surface computer doesn't turn on or is frozen, a common way to fix it is to perform a soft reset. A soft reset is a way to force a computer to restart without affecting any files, settings, or programs. The force shutdown method varies by Surface model.

   How to Fix a Surface Pro That Won't Turn On - Lifewire

   www.lifewire.com/fix-surface-pro-wont-turn-on-4175388

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   What should I do if my Microsoft Surface doesn't turn on?

   • If your Surface doesn't turn on at all, your device needs to be sent to Microsoft for repair or replacement. For more details, check If your Surface still won't turn on or start, submit a service order. There's one last step you can take.

   Surface won’t turn on or start - Microsoft Support

   support.microsoft.com/en-us/surface/surface-won-t-turn-on-or-start-1e181652-3db8-5ca1-9649-7390fafb102a

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   What if my Microsoft Surface Pro won't turn on?

   • If your Microsoft Surface Pro won't turn on, there are a few ways to troubleshoot the problem and get it working again. The problem is usually solvable through a process of elimination. Start with the most apparent potential causes and work toward the more complex ones. Follow these steps in order to get your Surface Pro working again.

   How to Fix a Surface Pro That Won't Turn On - Lifewire

   www.lifewire.com/fix-surface-pro-wont-turn-on-4175388

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   What if a Microsoft Surface Book won't turn on?

   • If you have a Microsoft Surface Book that won’t turn on, make sure you try all the above. If it still won’t turn on, disconnect and clean all the connectors. To do this use an eraser or the eraser end of a pencil, then if you have alcohol for cleaning (AKA rubbing alcohol) you can dip a cotton bud and rub it along the pins.

   5 Fixes when your Surface won't turn on - TheTechMentor.com

   www.thetechmentor.com/posts/quick-fix-surface-wont-turn-on/

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   Why is my surface not turning on?

   • When your Surface won’t turn on, it is likely to be power problems or cable connection problems. From dead batteries, to battery symbols, to charger problems, to cable connection faults and more, the fixes below are all quick things you can do. It’s happened several times that my wife’s or my Surface won’t turn on, and clients’ too.

   5 Fixes when your Surface won't turn on - TheTechMentor.com

   www.thetechmentor.com/posts/quick-fix-surface-wont-turn-on/

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2. Videos

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     1:55

     youtube.com

     All Surface Pros: Wont't Turn On or Wake Up, Black Screen? 2 Fixes

     20 May 2020

     406.1K views

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     1:35

     youtube.com

     What to do if Surface won't turn on | Microsoft

     29 Aug 2017

     194.2K views

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     3:02

     youtube.com

     How to Fix Any Microsoft Surface Device Not Turning On

     7 Jun 2023

     111.5K views

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3. support.microsoft.com › en-us › surfaceSurface won’t turn on or start - Microsoft Support

   support.microsoft.com › en-us › surface

   • Cached

   If your Surface won’t turn on, turns on and then off, or starts and gets stuck on a screen—a black screen, a screen with a logo, or another screen—here's what you can try to get it working again.

   • Video Duration: 2 min

4. support.microsoft.com › en-us › surfaceForce a shutdown and restart your Surface - Microsoft Support

   support.microsoft.com › en-us › surface

   • Cached

   If your Surface stops responding, or hangs, use the following methods to force a shutdown, and then restart. Be aware, though, that whenever possible, you should shut down your Surface in the normal manner. See Surface power states for ways to do this normally.

   • Video Duration: 1 min

5. www.lifewire.com › fix-surface-pro-wont-turn-onHow to Fix a Surface Pro That Won't Turn On - Lifewire

   www.lifewire.com › fix-surface-pro-wont-turn-on

   • Cached

   Aug 16, 2024 · If the Surface computer doesn't turn on or is frozen, a common way to fix it is to perform a soft reset. A soft reset is a way to force a computer to restart without affecting any files, settings, or programs.

   • Author: Brad Stephenson

6. support.microsoft.com › en-us › surfaceWindows doesn't respond or stops working on Surface

   support.microsoft.com › en-us › surface

   • Cached

   Solution 1: Install Surface and Windows updates. For info about how to update Windows, see Update Windows. To learn more about updating your Surface, see Download drivers and firmware for Surface. Solution 2: Scan Surface with Windows Defender. For info about how scan your Surface using Windows Defender, see What is Windows Defender?

7. www.thetechmentor.com › posts › quick-fix-surface5 Fixes when your Surface won't turn on - TheTechMentor.com

   www.thetechmentor.com › posts › quick-fix-surface

   • Cached

   We also cover what to do when your Surface Book will not turn on. Quick fix 1 – New surface, low battery, issue unknown. Quick fix 2 – Issues Caused by Charger Problems (how to reset and great tips) Quick fix 3 – Issues with Cables and Connections.

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8. www.youtube.com › watchWhat to do if Surface won't turn on | Microsoft - YouTube

   www.youtube.com › watch

   • Cached

   If your Surface won't wake up or respond, there are several things you can do. This video will show you how to force a shutdown and restart your Surface; ins...

   • Video Duration: 2 min
   • Views: 194.2K

   • Author: Microsoft Helps

9. answers.microsoft.com › en-us › surfaceSurface will not turn on - Microsoft Community

   answers.microsoft.com › en-us › surface

   • Cached

   Aug 20, 2017 · try a two button restart. Step 1: Press and hold the power button on your Surface for 30 seconds and then. release it. Step 2: Press and hold the volume-up button and the power button at the same. time for at least 15 seconds and then release both.