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No longer be able to receive refunds
- The video game developer Cloud Imperium Games Corporation officially wins a court case wherein Star Citizen backers will no longer be able to receive refunds.
gamerant.com/star-citizen-court-case-no-refunds/
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Jul 14, 2016 · A backer of Star Citizen [official site] has successfully received a refund of $2550 from Cloud Imperium Games after bringing his complaints about the company to the L.A. Attorney General and consumer watchdogs, including the Federal Trade Commission.
- Brendan Caldwell
- Former Features Editor
- United Kingdom
- European Union
- Australia
- Derek Smart
- Bootcha
- Br0wnh0rn3t
For UK people who bought in before October 2015, your rights are protected under the Supply of Goods and Services Act. This requires that a service be completed within a reasonable time, in addition to a completion date being provided. As it applies to the Star Citizen project, release dates were brought into question during CitizenCon 2015. A Poly...
This gets it’s own separate section, in reflection of recent events in politics. In general as a citizen of the EU, the 14 day period for refunds doesn’t apply until the last item of the final product is delivered. Since June 2014, EU Directive 2011/83/EU came into force which gives anyone the right to a full refund up to 14 days after delivery of ...
Even in the land down under, Star Citizen has a market for their project. CIG sells physical and digital merchandise there, and even drew the market in with the promise of having an Australian server (as seen in the $25 million stretch goal). While it may seem like a bit rudimentary for people in the United States and Europe, the ability to have a ...
The Patient Zero of Refunds. When he first came out with his criticisms of the Star Citizen project in 2015, the motion by RSI to give Derek his money back without his own consent was a big first. Ben Lesnick took to the RSI website forumsin order to formally address the matter. This example was picked up across multiple places in the media. PC Gam...
One of the biggest refunds known to man. As someone who actually invested in the company itself rather than crowdfunding the game, the act of pulling his dollars out of the Star Citizen project was a big deal. He signed up to Something Awful right at the end of Star Citizens crowdfunding campaign, November 13 2012. His whole story is actually worth...
The tale of Br0wnH0rn3t happened at the beginning of June 2016. He was a long-time backer of Star Citizen, fully utilizing the Zendesk help system in order to give suggestions and requests, as well as arrange refunds for himself. His post in the Star Citizen Trade subreddit uncovered a controversial labeling system that CIG uses for Customer Suppor...
Jul 14, 2016 · In the red corner stands Streetroller, a Star Citizen backer who wants a refund from Cloud Imperium Games. Limbering up in the blue corner waits the CIG legal team and their terms of service.
Jul 7, 2023 · Getting a refund out of Star Citizen can often seem like pulling teeth, yet one player who goes by the name of BlueBackground is finally claiming victory after three weeks of waiting… but not without some legal bickering out of Cloud Imperium Games.
Jul 16, 2018 · The video game developer Cloud Imperium Games Corporation officially wins a court case wherein Star Citizen backers will no longer be able to receive refunds.
Jul 11, 2023 · And although it would seem that voluntary contributions (in exchange for which users can play Star Citizen in early access) are not refundable, one pledger has proven that there is a chance to get the money back... even after 8 years after the transfer and 274 hours spent in the game..
Jul 15, 2016 · Cloud Imperium Games, creator of the long-in-development spacefaring adventure game Star Citizen, has issued a substantial refund to one of its backers after attracting the attention of the...
