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  1. If you're having trouble signing into your Yahoo account, don't give up just yet! Know how to identify and correct common sign-in issues like problems with your password and ID, account...

  2. Can't send or receive emails. Emails are missing. Scroll bars are missing on Mac. Was this article helpful? Yahoo Mail is designed to provide you the best mail experience with ease,...

    • Overview
    • Possible Causes of Yahoo Mail Login Problems
    • How to Fix Yahoo Mail Login Problems

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    This article explains how to fix it when you are unable to log in to Yahoo Mail.

    Login problems can come from a variety of sources, from both the user side and the platform. If you can't sign in to your email account, it's possible the service is down or that you made a mistake with your login information.

    To help diagnose what's keeping you from accessing Yahoo, try these strategies.

    1.Check the status of Yahoo Mail. Nobody can sign in anywhere if it's down, and someone likely reported it to a site such as Is It Down Right Now. Likewise, check or contact @YahooMail on X (formerly Twitter) to see if anyone else reported a problem. If Yahoo Mail is down, wait and check back until the status changes.

    2.Check that Caps Lock isn't on. Yahoo passwords are case-sensitive, so if Caps Lock is on, whatever you type won't work. If it was on, turn it off and log in again.

    Yahoo displays an emblem in the password field that shows if Caps Lock mode is active.

    3.Log in through the email-specific page. Do this when the main Yahoo login site is problematic. If you can't log in with the email-specific page, log in through the main Yahoo.com site.

    4.Confirm that your password is correct. If you enter your password manually each time you sign in to Yahoo, you could be making typos. Select the eye-shaped icon in the password field to see what you're typing.

  3. Find and remove unusual activity on your Yahoo account.

    • Check your spam folder. Yahoo's automatic bulk-mail filter does a decent job of making sure unwanted emails don't get to your inbox, but it makes mistakes occasionally.
    • Take a look at your filters. Yahoo Mail includes a feature that helps you automatically sort messages as soon as they arrive. It's a convenient feature, but like spam, it's possible that a filter you set up could grab emails you don't intend it to.
    • Look for a "Reply-to" address. One feature of Yahoo Mail lets you specify a different email address for your recipients to reply to. If you set one, their replies won't go to your Yahoo inbox, even if you sent them from that account.
    • Check your blocked address list. It's possible that one reason you aren't receiving emails from a particular recipient is that you've blocked their address, whether intentionally or not.
  4. Sign in to your Yahoo Mail account on a computer and send yourself an email. If you don't get an error - Your account is working as expected. If you don't receive the email - Check some...

  5. Still not getting an {TKN_ACCOUNT_KEY_TEXT}: Go to the {TKN_PRODUCT_YAHOO_NAME} sign-in page. Enter your email address, then click Next. Click Use text or email to sign in or Try another way to sign in. Enter the missing digits of your phone number, then click Submit. If you have access to this phone, click Yes, text me a verification code.

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