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Jun 24, 2020 · There are two logins for this tablet and one of them is an administrator who cannot remember his PIN or password for this tablet. I have tried to reset to factory settings, but it keeps asking for the PIN or password, which is the reason for resetting. Please help! Regards. K
Also, the issues with built-in apps on Windows 10 would be fixed when you perform the repair. Refer: How to: perform a repair upgrade using the Windows 10 ISO file by Andre Da Costa and check if it helps. Also refer to: Reset your PC . Hope the information helps. Keep us posted on Windows related queries and we will be happy to assist you further.
Aug 8, 2023 · Soft reset your Surface device. To perform a soft reset on your Surface device, follow these steps: Press and hold the power button on your device for 30 seconds. Release the power button, then wait for 10 seconds. Press the power button again to turn on your Surface device. Instructions will vary based on the Surface model you own; older ...
Oct 24, 2023 · Open the “Settings” app on your tablet. You can usually find it in the Start menu or by searching for “Settings” in the taskbar search box. In the Settings menu, click on the “Update & Security” option. In the left sidebar, select “Recovery”. Under the “Reset this PC” section, click on the “Get started” button.
- Overview
- Your Surface isn't working well, and it's been a while since you installed anything new: Reset your Surface
- You want to reinstall your previous operating system: Go back to your previous version of Windows
- Windows won't start, and you have a recovery drive to reinstall Windows
- More troubleshooting options
Having trouble with your Surface? If you've tried basic troubleshooting options, you may need to restore or reset your Surface. Here are some common issues and solutions:
•Your Surface isn't working well, and it's been a while since you installed anything new: Reset your Surface
•You want to reinstall your previous operating system: Go back to your previous version of Windows
•Windows won't start, and you have a recovery drive: Use a recovery drive to reinstall Windows
Before you reset your device and reinstall Windows, you can choose to keep your files or remove them. If you can't sign in to Windows, try retrieving your password before performing a reset. To learn more, see When you can't sign in to your Microsoft account.
Here’s how to reset your Surface:
1.Select Start > Settings > System > Recovery.
2.Next to Reset this PC, select Reset PC and choose an option:
•Keep my files—Reinstalls Windows 11 but keeps your personal files and any apps that came with your PC. This option removes changes you made to settings, as well as apps and drivers you installed.
•Remove everything—Reinstalls Windows 11 and any apps that came with your PC. This option removes personal files, changes you made to settings, and apps and drivers you installed.
If you recently upgraded to Windows 11 and it isn’t working for you, try going back. In most cases, you'll have 10 days to go back. This will keep your personal files, but it'll remove apps and drivers installed since upgrading, as well as any changes you made to settings.
Here’s how to go back to your previous version of Windows on your Surface:
1.Select Start > Settings > System > Recovery.
2.Next to Go back, select Go back. If you don't see this section, too much time has elapsed since you upgraded, and you can no longer go back.
For more info about using a recovery drive to reinstall Windows, see Creating and using a Surface USB recovery drive.
You may need your BitLocker Key to reinstall Windows with a recovery drive. For more info about BitLocker keys, see Find my BitLocker recovery key.
- 2 min
Oct 16, 2023 · In the Troubleshoot menu, select “Advanced options”. Choose “System Image Recovery” or “Reset this PC” depending on your preference or the options available. Follow the on-screen instructions to initiate the reset process using the USB recovery drive. During the reset process, your tablet will restart multiple times.
People also ask
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Jan 28, 2024 · Go to Start > Settings > System > Recovery . Next to Reset this PC , select Reset PC. Alternatively, you can just press the Windows key to open the Start menu, and then type in “reset”. The first option should be “Reset this PC”. A pop-up menu will appear, asking if you want to keep your files or remove everything.
