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- • If the Wi-Fi network that you want doesn't appear on the Wi-Fi settings screen, it might be hidden. If you know the network name, try connecting to the Wi-Fi network manually. • Check that Mobile Hotspot mode is off. If Mobile Hotspot mode is on, your device can't connect to a Wi-Fi network.
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Feb 27, 2022 · Blackberry phone can't get past the WiFi setup after resetting? Cannot finalize the setup? Learn how to complete and close the initial setup on a BB10 device!
Jun 16, 2022 · Says connected. Then there is Hotspot Login and Previous button. If i click on Hotspot Login, it says: "Your blackberry device is now connected to the internet." there is only close button. Clicked on that, will bring to previous screen of "Connect to Wi-Fi" I am stuck here only.. no where to go.
SECOND NOTE: If you have already connected to wi-fi before trying this, we recommend you run an autoloader and start from scratch. DO NOT connect to Wi-Fi until this fix is completed--you will have issues if you do so. Start up your device and proceed to the "Connect To A Mobile Network" screen.
- Overview
- Restart your phone and route
- Check the network settings on your phon
- Disable and re-enable Wi-Fi on your phon
- Delete the Wi-Fi connection and reconnec
- Update your phone's softwar
- Check for Wi-Fi interferenc
- Reset your phone's network setting
- Make sure your phone can connect to other network
- Check your router configuratio
Do you know your Wi-Fi is working, but it won't work on your phone? If other devices can
but your Android or iPhone can't, there are a few simple troubleshooting steps to take. This wikiHow article will teach you how to fix when Wi-Fi isn't working on your phone but works on other devices.
Even if other devices can use Wi-Fi, try unplugging your router for about one minute and plugging it back in.
Restarting your phone can fix a buggy Wi-Fi connection.
Power down your phone and router, then turn them back on.
It sounds too simple, but restarting both devices can clear up glitches that prevented either from working properly.
To restart your router, unplug its power cord from the wall and leave it unplugged for about 30 seconds to a minute.
While your router is unplugged, restart your
Make sure your phone is connected to the right network.
Your phone may have automatically connected to an old network that doesn't have internet access. Make sure your phone is connected to the same Wi-Fi that the devices in your home or office are connected to.
, your phone will still use the old password to connect. The connection will fail, and you'll notice that Wi-Fi is working for everything else except your phone.
You should also check if you're connected to the
5 GHz or 2.4 GHz
Wi-Fi frequency. frequency on your router. Your phone might have a poor connection on the 5 GHz frequency, so connect to the 2.4 GHz frequency instead.
Turn Wi-Fi off on your phone for a few moments.
This will refresh your connection and could be your solution. When you turn the Wi-Fi back on, ensure your phone connects to the proper Wi-Fi network. To disconnect and reconnect:
Swipe down from the top of your screen to open the Quick Settings panel, then tap the Wi-Fi icon twice: once to turn it off, and once more to turn it back on.
If your iPhone has a Home button, swipe up from the bottom of the screen. If not, swipe down from the top-right corner of the screen. Tap the Wi-Fi icon to turn it off, then tap it again to turn it back on.
Forget the network and re-connect to refresh your connection.
If restarting Wi-Fi didn't get Wi-Fi working on your phone, try "forgetting" the network and connecting again like a new Wi-Fi network.
In your phone's Settings, go to
Select your network and tap the gear (Android) or "Info" icon (iPhone).
This will erase all the settings that your phone has for that network.
Open the Wi-Fi connections page again. You'll see your Wi-Fi network in the list of available networks.
If iOS or Android OS is outdated, you may have Wi-Fi problems.
If an update is available, you want to download and install it.
Other devices may have less interference.
Objects between your phone and the Wi-Fi access point can prevent you from accessing the internet from your phone, even if other phones and computers have no trouble getting online. Walls, running water, metal, large furniture, and excessive distance can all hinder your Wi-Fi connection. Try getting closer to the router to see if Wi-Fi starts working again on your phone.
Delete your network settings to start from scratch.
If something is wrong with your phone's general network settings, you'll have trouble getting online when connected to Wi-Fi. Keep in mind that this action will delete all of your saved Wi-Fi networks and passwords—make sure you have the
password to your Wi-Fi network
To reset your network settings on iPhone, go to
Try connecting to a different Wi-Fi network.
For example, if Wi-Fi isn't working on your phone when you're at home, try going to a café or somewhere else with public internet access to see if you can get online there. If you can get online somewhere else, you'll know the problem is not with your phone.
The router may not be configured properly for your phone.
If nothing else has worked, the problem is likely related to your router. If you (or your network administrator) made changes to your
, you may have inadvertently prevented your phone from accessing the internet when connecting to Wi-Fi. If you've set up
, static IP addresses, firewall rules, or made other configuration changes, double-check your work to make sure you haven't blocked internet access for your phone.
to its original factory settings.
If your router is very old, it may not be compatible with your phone. If you haven't upgraded your router in a while and Wi-Fi still doesn't work on your phone, you may need a new router.
- Re-Enable Your Device’s Wi-Fi. If your phone doesn’t detect the network, or the connection keeps dropping intermittently, disabling and re-enabling Wi-Fi (on your phone) might resolve the problem.
- Shorten the Connection Distance. Your Android phone won’t connect to a Wi-Fi network if it’s out of the router’s connection range, or if the network’s strength is weak.
- Confirm the Network’s Login Credentials. Of course, you can’t join a password-protected network with incorrect login credentials. If your Android phone won’t connect to Wi-Fi, check the network’s admin panel and confirm that you have the correct password.
- Check for Mac Address Restrictions. Network administrators use MAC address filtering to block devices from joining a Wi-Fi network. The same technology is utilized to improve network quality and connection speed by limiting the number of devices on a network.
• Your connection might have timed out. Try connecting again. • If the Wi-Fi network that you want doesn't appear on the Wi-Fi settings screen, it might be hidden. If you know the network name, try connecting to the Wi-Fi network manually. • Check that Mobile Hotspot mode is off. If Mobile Hotspot mode is on, your device can't connect to ...
Jul 7, 2019 · 07-29-19 01:06 PM. tools. 8. Milinda Akindele. I have had a PB for a while and suddenly the Wifi stopped connecting, I have had reset it to the factory setting now I can't get bast the Wifi setup option. Can someone help me with some direction to get past this point? Note:
