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Why is my Blackberry phone not charging?
What if my BlackBerry battery is not chargeable?
Why is my phone not charging?
How do I know if my BlackBerry battery is chargeable?
Press and hold the "End Call" button to power on the device after 30 minutes, while leaving the device plugged in to the charger. If the battery is chargeable, the device will power on and the battery indicator on the home screen will show the device is charging. If the battery is not chargeable, the device will not power on.
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- Overview
- Hold the power button
- Troubleshoot your cable, power adapter, outlet & case
- Troubleshoot your battery charge
- Troubleshoot your screen
- Troubleshoot with advanced steps
- Related resources
Use the steps on this page to fix the following problems on your phone:
Won’t turn on
Has a black or blank screen
Turns on but won’t charge
First, try holding down your phone's power button for 5-7 seconds. This usually restarts a phone.
1. Try to charge another device with your power adapter and cable.
2. Check that the cable is securely connected to the adapter and to your phone.
3. Check that there's nothing in the port of your phone, like dust or lint.
4. Try to charge your phone with another cable or power adapter.
Plug in your phone with a working cable, charger, and outlet, then wait one minute.
• If you see a battery icon, your phone is powered off and is charging. You can restart right away.
• If you see a red light, your battery is fully discharged. If the red light is flashing, there isn't enough power to turn on. Charge your phone for at least 30 minutes before restarting.
• If you don't see a battery icon or red light after you plug in your phone, the issue could be with your screen.
1. Press the power button for about 30 seconds.
2. Wait about 2 minutes.
3. Make your phone ring. You can call it from another phone or use Find My Device. Learn how.
4. If your phone rings, learn how to troubleshoot your screen. If it doesn’t, go to the advanced steps (below).
Option 1: Troubleshoot by connecting to a computer
1. Check that your computer is on and connected to a power source.
2. Connect your phone to your computer's USB or USB-C port with a cable that works.
3. Wait about 10–15 minutes.
4. Disconnect the cable from your phone, then reconnect it within 10 seconds.
5. If you see a battery icon within one minute, your phone is powered off and charging.
• Charge & turn on a phone
• Fix a phone that freezes or is unresponsive
Sep 18, 2023 · Why does my phone say it’s charging when it’s not? There can be several reasons for this issue, including a defective charger or cable, software glitches, a dirty charging port, battery issues, or power source problems.
Jan 29, 2015 · Rep: 1. Posted: Oct 12, 2016. Options. I had this problem as well. It sounds like the battery is completely discharged. The micro usb port may not be making a connection. When the phone is charging a small yellow lightning bolt appears at the top left hand (on the screen) next to the battery condition symbol.
Apr 10, 2024 · Charging problems can stem from faulty chargers, broken cables, or a software glitch. Troubleshoot issues by rebooting the phone, testing different chargers, and checking the charging port. If all else fails, consider taking the phone to a repair center to address a potential hardware problem.
Apr 27, 2024 · Is your phone's battery not charging all of a sudden? Calm down and try these solutions. One of them could get you back up and running ASAP.