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Oct 16, 2022 · If your Kwikset SmartCode 913 is not working properly (won’t lock/unlock, the keypad not responding, etc.), start your troubleshooting by inspecting the batteries. The battery polarities may have reversed, causing the lock to stop working.
Apr 30, 2024 · A common issue with Kwikset smart locks is an unresponsive keypad due to dead batteries. In this case, if you are locked out, you will need to use a fall-back access option such as using a traditional key or using the emergency power port, to gain access to the interior to change the battery.
Feb 1, 2024 · Ensure the keypad is clean and free from debris blocking the display. Test your user codes or master code to see if the lock responds correctly. By addressing these common issues, you should be able to troubleshoot and resolve any problems with your Kwikset SmartCode 913.
2 Troubleshooting: Installation. 2.1 The interior mounting screws are difficult to tighten. 2.2 The interior and exterior assembly won't mount parallel to the door edge. 2.3 The interior assembly does not fit on the mounting plate. 3 Troubleshooting: Door Jamming and Door Handing. 3.1 The lock jams and the turnpiece does not rotate smoothly.
Sep 3, 2020 · The steps are easy, 1) Pull the batteries out of the lock. 2) Hold down the lock button on the front of SmartCode while inserting the batteries back in. 3) Make sure the lock is...
If you do not have a current working key for your lock, you can resolve this by replacing the SmartKey cylinder, which includes a new set of keys. The SmartKey deadbolt cylinder is part # 83373, linked here: https://www.amazon.com/Kwikset-83373-Smartkey-Deadbolt-Cylinder/dp/B01EZ6NGDC. Thank you, Kwikset.
Apr 12, 2023 · Reset the Lock to Default Settings. Performing a factory reset on a Kwikset smart lock can fix a technical glitch and help the lock accept the battery change. However, you should know that doing this erases stored data, reverts codes to default settings, and disconnects the lock from apps.
