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Jan 9, 2024 · How to Fix iPhone 13 Face ID Problems. If you’re having issues with your iPhone 13’s Face ID, here are a few things you can try. First, make sure your iPhone 13 is running the latest...
- Adam Mills
iPhone Touch ID Not Working. Consult this page if your iPhone indicates Touch ID is not available, will not read your fingerprint, or fails to function.
Sep 27, 2021 · We've reviewed your question and it looks like you have some Face ID issues on your iPhone. It's understandable that you'd want this resolved, so allow us to assist with that. Please start by taking a look here: If Face ID isn't working on your iPhone or iPad Pro.
Dec 14, 2021 · 34776 - How to reset the BlackBerry ID password on BBM for Android, iPhone, and Windows Phone if it has been forgotten. 28232 - BlackBerry ID password reset email is not received.
- Overview
- Where is the Touch ID sensor?
- Still not working?
- If you need to enter your passcode
If you can't unlock your iOS device using Touch ID, can't enroll a fingerprint, or you're asked to enter your passcode, learn what to do.
The Touch ID sensor is either in the Home button or—on iPad mini (6th generation) and iPad Air (4th and 5th generation)—the top button. When you follow the steps below, the onscreen instructions will tell you which button to use. If you're not sure, learn which button is which on your iPad.
Follow these steps. Try using Touch ID after each step:
1.Make sure that you have the latest version of iOS or iPadOS.
2.Make sure that your fingers and the Touch ID sensor are clean and dry.* For the Touch ID sensor, use a clean, lint-free cloth to wipe off any dirt or debris.
3.Your finger should cover the Touch ID sensor completely, touching the surrounding metal ring. While Touch ID is scanning, you shouldn't tap too quickly or move your finger around.
4.If you're using a case or screen protector, make sure it doesn't cover the Touch ID sensor or the surrounding ring.
If the previous steps didn't help, you see "Failed—unable to complete Touch ID setup", or either of the following happen when you go to Settings > Touch ID & Passcode, take your device to an Apple Retail Store or Apple Authorized Service Provider, or contact Apple Support:
•You can't turn on Touch ID
You might need to enter your passcode or Apple ID instead of using Touch ID in these situations:
•You just restarted your device
•Your fingerprint isn't recognized five times in a row
•You haven't unlocked your device in more than 48 hours
•You haven’t unlocked your iPhone with the passcode in the last 6.5 days, and you haven’t unlocked it with Face ID or Touch ID in the last 4 hours
•Your iPhone receives a remote lock command
Oct 27, 2022 · There are three things you can try to fix this problem: Toggle the Wi-Fi connection off and on. Forget the Wi-Fi network and reconnect.
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How do I fix a black screen on my iPhone?
Press and release the volume up button. Press and release the volume down button. Press and hold the side button until your iPhone's display goes black. When the screen turns black, press and hold the volume down button while continuing to hold the side button. Hold both buttons for five seconds.
